ISP chapter 1

Is “a temporary endeavor undertaken to create a unique product, service, or result”
Project
Project Management
IT Project
Usually provides the direction and funding for the project
CEO
Project sponsor
Client
Work with project sponsors, the project team, and other people involved in a project to meet project goals
Members
Project Sponsors
Project managers
Group of related projects managed in a coordinated way to obtain benefits and control not available from managing them individually
Program
Strategy
Projects
Triple Constraints
Scope
Cost
Time
Is “the application of knowledge, skills, tools and techniques to project activities to meet project requirements”
Project management
Project manager
Project skills
9 Knowledge Areas
Scope Management
Time Management
Cost Management
Quality Management
Project Integration Management
Human Resources Management
Communication Management
Risk Management
Procurement Management
Are the people involved in or affected by project activities
Project Sponsors
Clients
Stakeholders
Stakeholders include:
◦The project sponsor
◦The project manager
◦The project team
◦Support staff
◦Customers
◦Users
◦Suppliers
◦Opponents to the project
Stakeholders include:
◦The project sponsor
◦The project manager
◦The project team
◦Support staff
◦Customers
◦Users
◦Suppliers
◦Opponents to the project
Describe the key competencies that project managers must develop
Knowledge areas
Triple Constraints
Knowledge Values
Assist project managers and their teams in various aspects of project management
Project management tools and techniques
Project Programs
Project assisting skills
Are those tools that have high use and high potential for improving project success,
Super tools
Project management tools and techniques
Project Manager Tools
What Helps Project Suceed?
1. Executive support
2. User involvement
3. Experienced project
manager
4. Clear business objectives
5. Minimized scope
6. Standard software
infrastructure
Information Technology Project Management, Sixth Edition
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7. Firm basic requirements
8. Formal methodology
9. Reliable estimates
10. Other criteria, such as
small milestones, proper
planning, competent
staff, and ownership
What Helps Project Suceed?
1. Executive support
2. User involvement
3. Experienced project
manager
4. Clear business objectives
5. Minimized scope
6. Standard software
infrastructure
Information Technology Project Management, Sixth Edition
24
7. Firm basic requirements
8. Formal methodology
9. Reliable estimates
10. Other criteria, such as
small milestones, proper
planning, competent
staff, and ownership
Is “a group of related projects managed in a coordinated way to obtain benefits and control not available from managing them individually”
Program
Application
Projects
Provides leadership and direction for the project managers heading the projects within the program
Program Manager
CEO
Owner
Organizations group and manage projects and programs as a portfolio of investments that contribute to the entire enterprise’s success
Project portfolio management
Portfolio managers
Portfolio Specialist
Is “an optimal way recognized by industry to achieve a stated goal or objective”
Best practice
Project management
Knowledge area
Suggested skills for PM
The Project Management Body of Knowledge
Application area knowledge, standards, and regulations
Project environment knowledge
General management knowledge and skills
Soft skills or human relations skills
Suggested skills for PM
The Project Management Body of Knowledge
Application area knowledge, standards, and regulations
Project environment knowledge
General management knowledge and skills
Soft skills or human relations skills
10 Most Important Skills and Competencies for PM
1. People skills
2. Leadership
3. Listening
4. Integrity, ethical behavior, consistent
5. Strong at building trust
6. Verbal communication
7. Strong at building teams
8. Conflict resolution, conflict management
9. Critical thinking, problem solving
10. Understands, balances priorities
10 Most Important Skills and Competencies for PM
1. People skills
2. Leadership
3. Listening
4. Integrity, ethical behavior, consistent
5. Strong at building trust
6. Verbal communication
7. Strong at building teams
8. Conflict resolution, conflict management
9. Critical thinking, problem solving
10. Understands, balances priorities
Focuses on long-term goals and big-picture objectives while inspiring people to reach those goals
Project Manager
Leader
Manager
Deals with the day-to-day details of meeting specific goals
Project Manager
Leader
Manager
PMP
Project Management Professional
Project Management Progress
Project Manager Professional
Loosely defined, is a set of principles that guide our decision making based on personal values of what is “right” and “wrong”
Ethics
Manners
Values
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