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Payment Research Cases

What payment research case do you use when payments are no longer being collected on an account?
Updated to resolved
Reject NCA
Client received S&C
Collections on Resolved Account
True or False: A client cannot receive a S&C when in a structured settlement.
False
True
What case would you create if an account has been sent to a new creditor mid-settlement?
Payment coming from client in error
Account sent to new collector
Which case should you get the collections letter from the client, before creating?
Client received S&C
Collections on Resolved account
Payment coming from client account in error
Who will notify FDR when an account has been recalled?
What is it called when a client authorized a case but quickly changes their mind?
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