LTL
LTL Knowledge Assessment
Test your knowledge and skills in LTL (Less Than Truckload) logistics with our comprehensive quiz. This quiz covers key topics relevant to managing invoices, contracts, and error resolution in the transportation industry.
- 7 multiple choice questions
- 1 open-ended question
- Immediate feedback on your answers
What should you do when the carrier replies saying the pro is now "paid and closed?"
Forward email to AP
Ask for the amount paid, then forward email to AP
Open a ticket to void invoice
Open a ticket to move invoice to paid report
When you cannot find a contract in the contract folders, who do you reach out to? Who do they reach out to?
AP Rep/ Carrier
Shartara/Diana/CCM(Corporate Capacity Manager)
Carrier/AM
Customer/AP Rep
When should you send an email for credit error?
Always
Never
Only when we cannot save & close the load
No need, activate credit in order board and resolve
Volume quote on bol, carrier invoiced correctly, but regular line hauls in load, whats next?
Email carrier
Open Elog
Ask Mentor
Validate quote amount & manually update the load
Flatbed trailer required is the same accessorial as...
Linear feet
Cubic capacity
VOR
LFT
Navisphere rate matches the invoice, but invoice is still on the unpaid report, what should you do?
Dispute: Send bill to correction
Email AP to get this paid out
Check ER to see if invoice is paid. If so, open ticket to move invoice did not move to paid report to paid report
Email AM to get this paid out
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