Core Exercise
Trend Micro Product Knowledge Quiz
Test your knowledge on Trend Micro products and services with this engaging quiz! Whether you're a long-time user or new to the ecosystem, this quiz will challenge your familiarity with various product fun
- 7 Questions
- Focused on Trend Micro products
- Learn while you play
True or False: Product Recommendation Hub is available on EHC.
True
False
Rubylyn used PRH to promote TM products. What tagging will she use?
According to OEM Partner
Depend on Case Type
Add a New Point of Need
No need to tag
What are the latest version of Trend Micro Applications?
TMMS 12.7, iTMMS 9.3, TMHNS 6.8, iTIS 11, PWM 5.0/5.7, IDSec 2.4, Carbon 1.7, TiHE 17.0.1299
TMMS 12.6.9, iTMMS9.3, TMHNS6.8, iTIS1, PWM5.0/5.7, IDSec2.4, Carbon 1.7, TiHE17.0.1099
TMMS 12.7, iTMMS 9.3, TMHNS 6.8, iTIS 11, PWM 5.0/5.7, IDSec 2.4, Carbon 1.7, TiHE 17.0.1099
TMMS 12.6, iTMMS 9.2, TMHNS 6.8, iTIS 11, PWM 5.0/5.7, IDSec 2.3, Carbon 1.5, TiHE 17.0.1299
Multiple Choice: Nimuel contacted support and he inquires about Trend Micro One Antivirus. What the Chat Engineer should do?
Refer to mac_support@trendmicro.com
Verify concern/confirm app.
Ask on-shift POC.
Disconnect chat.
Adelaide requests assistance in claiming her cashback from JB Hi-Fi. Does the engineer need a special tagging for this promotion? What tag will he use?
No. JB Hi-Fi automatically sends this data to TM.
Yes. Under Campaign, ANZ Gift Card Promotion.
Yes. Under Campaign, Price Discount..
It is okay to not tag.
What is the current theme for the summer outing this year?
FUNtastic Summer OuTEAMS
Balik-Tanaw sa Tag-Araw
Sama Summah Tayo
Sweet Escape
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