FOO Unit 6

Create an image of a hotel lobby with a friendly receptionist assisting guests, featuring elements like room keys, a service counter, and a cozy atmosphere.

Master Your Hotel Operations Knowledge

Test your understanding of hotel operations with this comprehensive quiz! Designed for hospitality students and professionals alike, this quiz covers essential aspects you need to know about room management, guest relations, and operational terminology.

Key Features:

  • 11 engaging questions
  • Instant feedback on your selections
  • Perfect for self-assessment and review
11 Questions3 MinutesCreated by ManagingGuest101
What does O.O.O stands for?
Out of options
Out of opinions
Out of objection
Out of order
Which of this is the correct formula when calculating occupancy percentage?
Rooms sold ÷ No. Of rooms available for sale × 100% = Ans
No. Of rooms available for sale × 100% ÷ No. Of rooms sold
No. Of rooms available ÷No. Rooms sold × 100%
100% ÷ No. Of rooms sold × No. Of rooms available
Which of the following is NOT a reason for guest to request for Room Change
Room is too noisy
Room is too expensive
No water supply in room
Window not open
What kind of move when is take place without the presence of the guest
Live move
Death move
Living move
Dead move
Which of the following is eligible for out of order
Showroom
Bedbugs
Carpet change
Hospitality room
Which of the following is an example of live move
Happen immediately after the changes have been made
Without the presecence of the guest
Luggage and cloths on hangers will be move by staff when the new room is ready
When the guest is not ready
Which room status means the guest is expected to check-out that day?
Check -out
Due out
Sleeper
What is an occupied room and has not been serviced for the day called?
Stayover/occupied (OCC)
Occupied clean (OC)
Occupied dirty(OD)
Occupied Servicing (OS)
Whats a locked out room means?
Room is locked by the hotel
Room is unlock but the guest cant use the key card to enter
Room is locked by the hotel and guest is unable to access the door with the key card
Room is used by another guest
When the guest has left the room without paying What room Status do you call
Sleeper
Skipper
Sleep out
 
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