Project Solar New Starters Quiz
If solar panels were to be installed on the front of a house which has a porch – should scaffolding be costed into the job?
Yes
No
Only if it was a really big porch
It isn't up to the Sales Agent as to whether to cost it in or not
What is the minimum deposit required when the customer is using Allium Finance to pay for their solar panel system?
£1
£10
£100
£1000
How often are commission pay run’s conducted where Sales Agents are paid on any completed jobs?
Weekly
Every Fortnight
Every 4 Weeks
Monthly
If you are designing panels to be installed on a flat roof (block system), what roof pitch needs to be inserted on the contract?
0 degrees
10 degrees
35 degrees
50 degrees
Where must the Voltage Doctor be installed?
Within 2 metres of the solar panels
Within 2 metres of the inverter
Within 2 metres of the boiler
Within 2 metres of the properties’ incoming supply
In most cases, if a customer has arranged for their solar panel system to be fitted on a morning slot when would the fitting team likely arrive at the property?
8.00am – 9.00am
9.00am – 10.00am
9.30am – 11.00am
10.00am – 12.00pm
What is the maximum age that Allium will accept on the application when taking out a loan for solar panels over 180 month repayment period?
59 years and 364 days
69 years and 364 days
79 years and 364 days
89 years and 364 days
When quoting a customer for a Hot Water Doctor, what must you check?
Customer has an Immersion Tank with a working element
That there is good access to the boiler
Customers voltage by using a voltage tester.
The fuse board
If a Voltage Doctor was to be positioned on the external wall of the property – what size box would it be mounted into?
H:300mm x W:200mm x D:100mm
H:600mm x W:400mm x D:200mm
H:1200mm x W:800mm x D:400mm
H:2400mm x W:1600mm x D:800mm
What should you tell the customer at point of sale, who has a prepayment meter installed?
Not to purchase a boiler doctor
To limit the solar panel system size to 2.5kw
Change it over to a standard smart meter prior to the installation date
To top the prepayment meter up prior to install
When is it mandatory for an image of the customers electricity bill to be inputted within the app?
It is never required
When the customer's monthly spend is £50+
When the customer's monthly spend is £65+
On every contract, provided the customer is not on a prepayment meter
How far in advance does your Sales Manager need to know your availability for leads?
A couple of days in advance
A week in advance
Two weeks in advance
A full calendar month of requests at least two weeks prior to the next starting month
What must you advise when selling a Voltage Doctor to a customer where it will be positioned externally?
Advise that we cannot postion it near a window
Advise the customer of the size of the box and that it will stick out
Advise the customer that we can only postion it on their front wall
Advise the customer of the different colour external boxes that we provide
What would be the A & B angles of the tree if solar panels were to be fitted to the roof highlighted by the arrow above?
90E – 10W
10E – 70W
60E – 120W
50E – 30W
How will you be able to get updates on the progress of your sales?
Contact Head Office
Email Craig a list of your jobs
Provide Craig with a Gmail address and he will share you into your deals update spreadsheet
Wait until commission run week
What is the elevation angle for the tree in connection to the roof highlighted by the arrow in the image above?
10 degrees
30 degrees
60 degrees
90 degrees
What is the deadline for all cash balances and sat notes, in order for those jobs to be paid out on the following weeks commission run?
12pm Tuesday
4pm Wednesday
12pm Thursday
2pm Friday
When selling OWL Heating what must you remember to check?
The property is likely to achieve an EPC rating of a D or above
The customer has all electric radiators rather than gas
The property has internet and their heating is operated via a boiler
The customer has a Hot Water Tank
What is the process for informing us of your up incoming availability for appointments?
Contact Tiernan Iles by phone
Text message Tiernan Iles with a list of your availability
Complete the Availability Form on the Sales Agent Hub
Email Craig Akerman with a list of your availability
Who is your main point of contact if you are struggling to deal with a customer objection whilst in an appointment?
Another Sales Agent from the same Region
Tiernan Iles
Craig Akerman
Head Office
Who do you contact if you have a query regarding commissions?
Another Sales Agent from the same Region
Tiernan Iles
Craig Akerman
Head Office
What is the reason why agents need to have at least one Apple device to use whilst in their appointments?
Google Chrome is only accessible via an Apple Device
The Project Solar UK app is only accessible via an Apple device
Roof Snoop app is only compatible with an Apple device
The Sales Agent Hub can only be accessed by using an Apple Device
If you ever have any doubts regarding survey or contract completion, where can you find the information needed in order for you to become fully competent?
Search within Google
Project Solar App
The Sales Agent Hub
Finance Portal
When would we need to get D.N.O approval on a solar panel system prior to installation?
Ground mount system
Property is situated within an area of natural beauty
Where a battery is sold with a solar panel system
Solar panel system’s that are above 6kw per phase
If you encounter any issues regarding your Project Solar app login or the setup of your Project Solar Email Address account who do you inform?
Tiernan Iles
I.T Support
Craig Akerman
Gregory Smith
Which tool would you require in order to measure the pitch of a roof?
Protractor
Ruler
Compass
Calculator
In what scenario would you not be able to use a third party app / roof snoop / measuring app or programme to measure a customer’s roof?
Multiple roofs on the property
Rural properties
Bungalows
New build properties
What is the orientation of the front roof in the image above?
5 degrees
30 degrees
90 degrees
70 degrees
Who founded Project Solar UK?
Simon Peat
Tom Armstrong
Colin Wood
Andrew Walton-Green
Where are our two main offices located?
Manchester and Cardiff
Stockport and Burton on Trent
Birmingham and London
Southampton and Sheffield
Who is the Sales Director?
Simon Peat
Tom Armstrong
Colin Wood
Andrew Walton-Green
What does EPVS stand for?
Electric Power Valuation Scheme
Ecological Performance Validation System
Exposed Process Value System
Energy Performance Validation Scheme
Which 3 figures do you need from every gas and electric bill to quote?
Tariff name, Standing charge and unit rate
MPAN number, standing charge and unit rate
Unit rate, Standing charge and Annual Usage or Annual Projection
Unit rate, Annual usage or Annual projection and MPAN number
What 2 brands of inverter do we typically use?
Huawei Sun2000L and Fronius
Enphase and SMA
FoxESS and Solax
Solar Edge and Sungrow
When measuring a typical pitched roof how much room must you allow for each Evolution Ultramax panel?
2.2m x 2.85m
1.5m x 2.5m
0.5m x 1.55m
1.2m x 1.80m
What is the name of the roof brackets that we use on a two storey flat roof?
MageMount II Rail-less Solar Mounting System
Renusol ConSole+ Tubs
SunMount Solion Flat Roof Mounting System
East/West Ballasted Roof Solar Mounting System
How long does a typical solar installation take?
One day
Two days
Three days
A week
How many cables are required to go back to the properties' meter where solar panels and a battery is being installed?
1
2
3
4
Which device do we recommend to use for surveys and contract completion?
Apple iPad
Laptop
Tablet
Smartphone
When purchasing a torch what is the minimum amount of lumens we recommend?
25,000
50,000
75,000
100,000
Can we install solar panels onto a concrete roof where the customer has had the underneath spray foamed directly onto the roof tiles?
Yes
Yes, if we can see the rafters
Yes, as long as the customer is happy to sign the the spray foam declaration form
No
How many life cycles do FoxESS guarantee with their batteries?
2000
4000
6000
8000
How many Tigos would be required where you are designing a 14 panel solar system to be installed on 3 roofs with 6 panels going on roof 1, 5 panels to be fitted on roof 2 and the 3 remaining panels to be installed on roof 3?
0
3
4
14
When calculating any potential shading factor we need to work out the A,B and C angles. What does the C angle represent?
The width of the obstacle
The depth of the obstacle
The elevation of the obstacle
The thickness of the obstacle
The battery needs to be located within what distance of the inverter?
2 metres
4 metres
6 metres
8 metres
When calculating the distance of a cable run, what is the recommended percentage that should add on as a buffer?
5%
20%
50%
70%
What document does the customer need to sign on completion of the installation if they have signed up using finance?
Waiver
Post Installation Declaration
Satisfaction Note
Customer Receipt
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