Monthly Quiz
Monthly Knowledge Check
Test your knowledge with our Monthly Quiz! Designed to assess your understanding of various topics, this quiz is perfect for those looking to refresh their skills and stay updated.
Features:
- 11 engaging questions
- Multiple choice, text, and checkbox formats
- Instant feedback on your answers
Select the correct assignment group for the following ticket description: We need on Adecco.de a slider as adecco Italy has it on their homepage https://www.adecco.it/.
WW CMS Cloud Application Support
DE PROD End User Support
DE SDM Middle Office - Online
WW PROD Web platforms
An IMS must be processed in 20 minutes.
True
False
How can you log in to the Meraki website?
TCS email address + password
SSO
Technical account + password
Which template do you use for ERS issues, when you need to forward the ticket?
GSD: Hardware template
GSD: Software template
OneVoice - MS Teams/ A365 products
None
How do you pair new USB bluetooth adapter (Dongle) to headset?
It connects automatically
You put the dongle and the headset into pair mode
You hold them really close to each other
Printer Install PRDE0000....: You get a spooler error message. You already restarted the spooler, but it did not help. What should you check next?
Windows version in CMD
If the printer connected with cable to the laptop
If the printer is loaded with paper
Delete generic credentials
Which access can you request with the Nutzerrechte anfordern (DE) request type?
DISY, ERS & TimeNet
EAkte
Netzlaufwerke
Salesforce
Newslettertool
Skype Telefonie
The user wants to create a Teams Team. What is the correct process in this case?
Generic Request assiged to WW HCL Messaging
Generic Request assigned to DE Prod End User Support
User can create the Teams Team themselves via a link
I need something else Request, after manager approval assigned to DE/CH PROD Access Management
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