Monthly Quiz

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Monthly Knowledge Check

Test your knowledge with our Monthly Quiz! Designed to assess your understanding of various topics, this quiz is perfect for those looking to refresh their skills and stay updated.

Features:

11 engaging questions
Multiple choice, text, and checkbox formats
Instant feedback on your answers

11 Questions3 MinutesCreated by LearningEagle57

Select the correct assignment group for the following ticket description: We need on Adecco.de a slider as adecco Italy has it on their homepage https://www.adecco.it/.

WW CMS Cloud Application Support

DE PROD End User Support

DE SDM Middle Office - Online

WW PROD Web platforms

How can you log in to the Meraki website?

TCS email address + password

SSO

Technical account + password

Which template do you use for ERS issues, when you need to forward the ticket?

GSD: Hardware template

GSD: Software template

OneVoice - MS Teams/ A365 products

None

How do you pair new USB bluetooth adapter (Dongle) to headset?

It connects automatically

You put the dongle and the headset into pair mode

You hold them really close to each other

Printer Install PRDE0000....: You get a spooler error message. You already restarted the spooler, but it did not help. What should you check next?

Windows version in CMD

If the printer connected with cable to the laptop

If the printer is loaded with paper

Delete generic credentials

The user wants to create a Teams Team. What is the correct process in this case?

Generic Request assiged to WW HCL Messaging

Generic Request assigned to DE Prod End User Support

User can create the Teams Team themselves via a link

I need something else Request, after manager approval assigned to DE/CH PROD Access Management

How can a CH user request hardware or software/access rights?

Via generic request, we ask the manager for approval and assign the ticket

With dedicated request

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