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May 2016 - New Hire Training SME Sales Week 4

How many new pieces of malware are generated in a typical day?
Hundreds
Thousands
50,000 to 75,000
1 million
What does DLP stand for? (in the context of Trustwave products and solutions)
Digital Light Processing
Data Loss Prevention
Democratic Labour Party
Diagnostics of Loss Potential
What determines if a test should be delivered under the MST or Legacy model?
If the test is required for PCI Compliance
If the customer worked with Trustwave before MST was available
If the testing requires a consultant to go onsite
None of the above
When are you allowed to sell CVS without scanning?
When client currently has scanning with a different vendor
When client currently has scanning with Trustwave
When client agrees to pay more for CVS services
Never
What sales and bookings value is quota attained against and measured for commissions purposes?
TCV
MRR
QRR
ACV
You should ask for referrals when:
The customer had a positive experience
The customer turns you down
The customer wants a better price
All of the above
All of the above except B
What DLP products does Trustwave offer?
Discover only
Endpoint
Discover, Monitor, Protect Web, Protect Email
None of the above
Which of the answers below is an example of creating urgency?
Reiterate the client's goals
Send with expiry
Check for remaining concerns
All of the above
All of the above except C
Your customer has some concerns about the security of their WiFi network in their brick and mortar stores: what SpiderLabs service would you recommend, and how would you price it?
MST Internal Network Penetration Test - Tier 3
Legacy Test - Onsite WiFi Assessment
MST Application Test - Tier 3
None of the above
When should you spread the discount evenly in SalesForce?
When you want to avoid discount approval
When selling all services/products in the same bundle
Never - discounts should not be the same
A and B
Why do most other gateways fail to stop new malware in real time?
They look for known code strings, or use out-of-line sandboxes
Technology is consistently outdated
Breach response services/forensics are more profitable
All of the above
DLP Monitor and Protect (Web and Email) are collectively known as
DLP Enterprise
DLP Network
DLP Discover
Endpoint DLP
If you close a deal and earn the commission in March, what month will you receive the commission in your paycheck?
March
April
May
June
How can you make changes to a quote that has been submitted?
Email Sales Ops to make the change
Wait for Sales Ops to reject and send back to you
Use the "Clone with Configurations" button to clone the quote and start over
Change the stage to "Closed Lost" to reopen the opportunity
Your customer has a mobile app that they would like to test. Which option below should you present to the client?
Legacy Application Test
MST External Network Penetration Test - Tier 3
MST Application Test - Tier 3
None of the above
Traditional Salespeople first focus on ____, and only then focus on ____
Why Us/Why Change
Close/Present
Why Change/Why Us
Qualify/Close
DLP Discover is focused on what kind of data?
Data in Motion
Data in the Cloud
Data at Rest
All of the above
3. What is the % of ACV earned in year 1 of a dirty language contract?
100%
95%
90%
30%
How do you update shipping or billing information on an opportunity?
Email Sales Ops to make the change
Change the stage to "Closed Lost" to reopen the opportunity
Update Contact Information
None of the above
During the Presentation ____ you should hit your peak energy and maintain it until ____
The What/Speaking to the Contract and Setting Expectations
The What/The How
Introduction/The What
The How/Speaking to the Contract and Setting Expectations
DLP Functionality (usually somewhat limited in nature) included as an option in a separate product is known as
Lite DLP
Partial DLP
Integrated or Embedded DLP
DLP Pro
Which vendors have a managed anti-malware service with a zero-malware guarantee?
IBM, FireEye, Trustwave
McAfee, FireEye, Trustwave
Symantec, Sophos, Trustwave
None of the above
4. What type of accelerators are you eligible to earn in your first year at TW?
Quarterly
Yearly
Quarterly and Yearly
None
True/False: If you want to close a client on a 3 year deal, you should never show them a 1 year option
True
False
Why is Trustwave Managed Anti-Malware the best web gateway security available?
More layers of engines
Patented technology and zero-malware guarantee
All of the above
None of the above
Which step is the most important in our Sales Process?
All of them
SE Discovery
Business Discovery
Presentation
Enter your name
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