PCSA 8.6

Before development, your team creates a spreadsheet with work items to populate the backlog. All work items that describe business requirements are prioritized as Must have. You also create work items to address

Import stories

Create bugs

Create feedback

Create stories

A home loan application requires approvals from the Legal team manager and the Finance team manager. The Legal team manager must approve before the Finance team manager. How do you configure this requirement?

Create an approval process for each manager in parallel.

Apply business logic to route a single assignment in the correct order

Create an approval step with cascading approval

Route an assignment to a work queue where both roles have access.

Which two dependencies do you directly enforce with a Wait step? (Choose Two)

Pausing a case until a predetermined time expires

Pausing a case until a user submits a specified value

Pausing a case until another case reaches a specified status

Pausing a case until a new child case is created

You are implementing a data entry screen to include an asset ID field to track company equipment. All asset IDs are eight characters in length. The first three characters are letters followed by a five-digit number. Which validation approach restricts entries for the asset ID field to the required format?

Validate rule

Min/Max characters

Text data type

Edit Validate rule

Apartment tenants submit maintenance requests that specify their name, address, request type, and description of the request. The apartment management company often receives multiple requests from a single address about the same issue. The company wants to identify duplicate maintenance requests that are submitted less than 30 days apart. Which three configurations, when applied in combination on the Search duplicate cases step, achieve this goal? (Choose Three)

Configure a time period for the request date as a weighted condition.

Configure the apartment address as a weighted condition

Configure the apartment address as a basic condition.

Configure the request type as a weighted condition.

Configure the tenant name as a basic condition

When applying for a credit limit increase, customers with standard credit cards must provide information in an Employment Information process. Requests from customers with Platinum credit cards automatically skip this process

In the Employment Information process add a card type true/false field to a user view.

In the Employment Information process add a custom condition to start the process by testing the card type.

In the Employment Information process add an Approve/Reject step to test the card type.

In the Employment Information process validate card type for continued processing.

In an insurance claim application, you have the following requirement: All claims must be resolved within 1 week. To meet this requirement you configure a service level. Where should the service level be configured?

The Process

The step

The case type

The stage

Employees submit time-off requests that must be approved by their manager. If the requested time off is extended beyond three weeks, the manager, director, and a member of human resources (HR) must approve the request. Which two configurations, when applied in combination, achieve this behavior? (Choose Two)

Create a decision table and evaluate all rows.

Use a cascading approval with an authority matrix

Use a cascading approval with a reporting structure

Configure custom approvals in the reporting structure.

A data page holds product information. The data page's Reload if older Than field is set to 15 minutes. The data page is created at 06:12. At 06:20 the user requests product information. At 06:42 the user requests product information. When is the data page reloaded?

6:35

6:20

6:42

6:27

In an application that sells office supplies, the Payment view displays order items and collects payment information. In the Payment section rule, the order items are grouped in a dynamic layout. You find out later that the Order Summary view must also display the order items. How do you configure the UI so that the order items display is shared between the Payment view and Order Summary view?

Convert the Payment section layout that contains order items to a section, and embed this section in the Order Summary section.

Build the Order Summary section with a layout inside to group the order items, similar to the Payment section.

Embed the Payment section in the Order Summary section.

Reuse the Payment section in the Order Summary view and use a disable when condition to disable payment information on the Payment section rule.

Users can select a check box to subscribe to a text messaging service. Selecting the check box displays a field for a user to enter a mobile phone number. How do you configure the application to display a field for entering a mobile phone number only when the check box is selected?

Use a when condition in a data transform to determine whether to show the mobile phone number field.

Use a when condition in the flow to branch the flow based on case data.

Use a circumstance on the check box property to create a rule variant that is effective when the check box is selected.

Use a when condition in the UI form to determine whether to show the mobile phone number field.

Which two configuration steps do you perform, in combination, to record a unit test for automated testing? (Choose Two)

Select a ruleset configured to store automated test cases.

Add a test case to the Automated Testing landing page.

Add an assertion to define an expected result.

Select a ruleset that is configured to store the results of the test.

Which issue do you address by simulating a data source?

You need to test a save plan for a savable data page that updates the cost of coverage options for insurance policies.

In production, the customer database needs to be taken off-line overnight for scheduled maintenance.

The product database moves to a new data source accessible by a web service that is not yet configured.

During staging, you need to access realistic customer data without exposing personally-identifying information to testers

A moving company provides customers with a tool that recommends a moving vehicle based on the number of bedrooms in their current living space and whether they are planning to move heavy furniture like bed frames, mattresses, or couches. Based on the customer inputs, a decision table presents the customer with a recommendation. Which two configurations, when applied in combination, apply to the decision table?

Create rows for the recommended moving vehicle.

Create a column for the recommended moving vehicle

Create two columns, one for the number of bedrooms and one for whether the customer is moving heavy furniture.

Create two rows, one for the number of bedrooms and one for whether the customer is moving heavy furniture.

How do you enable field-level auditing for properties?

Add an auditing optional action to the case workflow.

Enable the auditing feature on the property rule forms.

Enable field-level auditing for the case type.

Add a field validation to the case workflow.

A development team plans to enhance functionality of an existing application by changing several user interface rules. The team would like to pilot the enhancements to a small group of users before rolling the changes out to the entire user base. What approach maximizes reuse and maintainability?

Place the updated rules into a new minor version of the ruleset and include the new ruleset version in a new version of the application.

Place the updated rules into a new ruleset and include the new ruleset in a new version of the application

Place the updated rules into a new minor version of the ruleset and include the new ruleset version in a new application.

Place the updated rules into a new ruleset and include the new ruleset in a new application.

Which configuration informs a user by email when an assignment is added to the user's worklist?

Configure the case type to send assignment notifications to assigned users.

Add a Send Email step to the process after the assignment to notify the assigned user.

Configure a service level to send a notification to the assigned user.

Add a Send Notification step to the process after the assignment to notify the assigned user.

A government application provides field placeholder values to help users enter the correct data. The Design Lead has asked you to increase the font size on ail field placeholder value components to help visually impaired users. Which configuration applies the font styling requirement on the field placeholder values in the application?

Update the existing Default theme text entry

Run a case type that uses the component and change the font on the view

Dd a new theme text entry to the application theme

Upload a new application theme

A requirement states: Loan applicants must enter their annual salary. If the salary is above the qualifying threshold, the application is automatically approved. If the salary is below the threshold, the applicant must identify a cosigner. Select the two configuration options that follow best practices to meet the requirement. (Choose Two)

Design a user view with an annual salary field and a section for cosigner information. Use a Visible When condition to display the cosigner section when the salary is below the threshold.

Create an assignment step for a loan officer to review the applicant's annual salary and determine if a cosigner is necessary.

Design a user view with an annual salary field. Create an optional action to collect information about the cosigner and assign the action to the appropriate stage.

Use a collect information step with an annual salary field. Use a decision shape to determine whether to advance to a step to enter cosigner information or complete the process

Which two of the following use cases do you implement by using one or more calculated fields? (Choose Two)

A sales representative wants to quote the cost of an insurance policy based on selected coverage options.

An accountant wants to list the largest order for the last month, for each customer account.

A certification manager wants to determine the number of exams conducted at each testing facility in the current quarter.

A project manager wants to estimate the cost of painting a banquet hall based on labor and materials required.

In which three situations can you use a data transform? (Choose Three)

To set the destination location as the arrival location

To create a new property after case creation

To set the default arrival date to five days in the future

To copy the first and last name properties into a single property value

To perform an action that allows the user to update a reservation

A customer refund case type requires that an auditor receives an email notification if the refund is greater than twice the price of the item. Which participant role do you select to configure this requirement?

Customer

Interested individual

Work queue

Owner

The business process for an automobile insurance claim consists of the following phases: * Submission: The customer contacts a customer service representative (CSR) to file the claim. * Review: An adjuster reviews the claim, assesses the damages to each vehicle, and provides an estimate of the cost of repairs. * Repair: A third party performs the repairs on each vehicle, communicating with the adjuster and customer as necessary. * Verification: After each vehicle repair, the adjuster closes the claim. According to Pega best practices, which phase can you implement as a child case?

Verification

Submission

Repair

Review

A purchase request list report includes columns for case ID and regional cost center. A manager wants the report to show the total number of purchase requests for each of the regional cost centers. How do you configure the report definition?

Summarize the regional cost centers by count.

Create a filter for each cost center and count the case IDs.

Summarize the case ID column by count.

Define a function for the cost center column to total the case IDs

PCSA 8.6

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