Professional Developement Quiz
Enhancing Patient Experience Quiz
Test your knowledge and understanding of key concepts related to patient experience within the healthcare industry. This quiz will help you discover important insights that can lead to improved interactions and outcomes for patients.
- Learn about communication strategies
- Understand the significance of patient privacy
- Explore ways to enhance healthcare delivery
Select one of the three objectives for the video?
Access barriers to creating a positive patient experience.
Reimbursement
Learning HIPPA rules
Select one practical reason to focus on patient experience.
Communication
Reimbursement
Fun
How long is the average patient interaction in the exam room?
20 minutes
12 seconds
12 minutes
What is key to providing exceptional patient experiences?
Cheap prices
Teamwork & Communication
Humor
What do patients value the most?
Privacy-68.3%
Quiet-50%
Quick visits-70%
How long will the average patient talk, if not interrupted by the physician?
15 seconds
2 minutes
10 minutes
What percentage of incorrect information is retained by the patient from a doctors visit?
50%
10%
68%
Select one method of combating low health literacy.
Ask. Tell. Ask.
Ignore the issue
Tell a friend
What should be considered when delivering bad news to the patient?
Weather
Music playing
Patient Perspective
What goes a long way in patient interactions?
Speaking quietly
Quick visit
Courtesy, Respect, & Professionalism
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