CCPA Quiz
What should you do if you receive an incoming CCPA request?
Create a case and submit to the CS Support Team for processing
Forward the request to the CCPA dedicated email address
Do nothing
Submit a request to Engineering to have them process the request
What are the two preferred ways that a customer can submit a CCPA request?
Privacy@invoca.com & Invoca Support telephone number
Security@invoca.com & Invoca Support telephone number
Privacy@invoca.com & Invoca Sales telephone number
Security@invoca.com & Invoca Sales telephone number
If a customer of one of our customers submits a CCPA request, what should you do?
Create a case and submit to the CS Support Team for processing
Request they reach out to our customer to have them submit a request to us
Forward the request to the CCPA dedicated email address
Submit a request to Engineering to have them process the request
Who does CCPA impact?
Companies who do business in the state of California
Technology service providers
Companies with annual gross revenues in excess of $25 million
Companies who possess the personal information of 50,000 or more consumers, households, or devices
All of the above
What are the ramifications for non-compliance?
There are no penalties for non-compliance
State-mandated restrictions on a company
Fines and potential lawsuits
Federal-mandated restrictions on a company
According to CCPA, what category would Invoca fall into?
Data Processor
Data Collector
Service Provider
Third-Party Vendor
When does CCPA go into effect?
July 1, 2020
December 31, 2019
March 1, 2020
January 1, 2020
Where should you direct a customer/prospect to if they would like to learn more about CCPA or how Invoca prepared for the new regulation?
CCPA Blog Post
CCPA One-Sheet and Common Questions Doc
Invoca’s Privacy Policy Page
CCPA Landing Page
All of the Above
What are the key points you should hit if a customer/prospect asks you about CCPA?
Invoca has taken no steps to prepare for this privacy regulation
Invoca has taken a comprehensive approach in preparation for CCPA
Invoca has only taken the necessary steps to prepare for CCPA
Invoca is still preparing for CCPA
What messaging resource can I use if I receive a question about CCPA from a prospect or client?
Email Response Template
CCPA One Sheet & Common Questions Doc
Send them to the Invoca Privacy Policy Page
None of the above
Should I provide advice on how a customer or prospect should be responding to CCPA’s regulations?
Yes
No
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