Customer Protection Quiz
Customer Protection Quiz
Test your knowledge on the key regulations and best practices for customer protection in the gambling industry. This quiz will challenge your understanding of important concepts and procedures related to player safety.
Key Topics:
- Regulatory Bodies
- Affordability Assessments
- Self-Exclusions
- Risk Management
What is the abbreviation for the regulator in the United Kingdom?
UKGR
UKGC
GAMSTOP
GAMCARE
What can trigger an affordability assessment?
Concerning Comments
Concerning Documents
RG Alert
Expired ID
An alert is triggered for a young player under 25 YO. What action should be taken?
Apply a deposit limit
It depends on my level of concern
Suspend the account
What document format can be accepted for bank statements?
PDF
Mobile screenshot
Desktop screenshot including URL
Word file
What is the default deposit limit to be applied for Swedish accounts during an alert review?
200 USD/month
2000 SEK/month
50 EUR/week
None
Which flags/privileges need to be applied when setting a deposit limit?
Suspend Real Money
No Deposit Lim Inc
No Send Transfers
No Receive Transfers
When UK players set a deposit limit, they always need to
Provide KYC
Provide SOW
Confirm the limit after 24 hours
Send an email to Support
Which license does not require to restrict the account during an alert review?
EU-ON
ES
EU
SE
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