Customer Protection Quiz

A visually engaging and informative representation of customer protection in the gambling industry, featuring elements like warning signs, regulatory symbols, and happy, responsible players. The color scheme should convey safety and trust.

Customer Protection Quiz

Test your knowledge on the key regulations and best practices for customer protection in the gambling industry. This quiz will challenge your understanding of important concepts and procedures related to player safety.

Key Topics:

Regulatory Bodies
Affordability Assessments
Self-Exclusions
Risk Management

10 Questions2 MinutesCreated by ProtectiveShield732

What is the abbreviation for the regulator in the United Kingdom?

UKGR

UKGC

GAMSTOP

GAMCARE

What can trigger an affordability assessment?

Concerning Comments

Concerning Documents

RG Alert

Expired ID

Self-exclusions are NOT automatically removed after

30 days

60 days

180 days

365 days

An alert is triggered for a young player under 25 YO. What action should be taken?

Apply a deposit limit

It depends on my level of concern

Suspend the account

What document format can be accepted for bank statements?

PDF

Mobile screenshot

Desktop screenshot including URL

Word file

What is the default deposit limit to be applied for Swedish accounts during an alert review?

200 USD/month

2000 SEK/month

50 EUR/week

None

Which flags/privileges need to be applied when setting a deposit limit?

Suspend Real Money

No Deposit Lim Inc

No Send Transfers

No Receive Transfers

When UK players set a deposit limit, they always need to

Provide KYC

Provide SOW

Confirm the limit after 24 hours

Send an email to Support

The system automatically creates an alert for which risk levels?

Low

Moderate

Elevated

Severe

Which license does not require to restrict the account during an alert review?

EU-ON

Customer Protection Quiz

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