Intake Prescreen Quiz
Intake Prescreen Quiz
Test your knowledge on the Intake Prescreen process and COVID-19 impacts with our engaging quiz. Your understanding of eligibility and procedural requirements is crucial for effective assistance.
- Learn about prescreen indicators
- Understand the impact of COVID-19
- Enhance your understanding of applicant interactions
What does an orange colored row mean for a prescreen?
Direct Payment
Airmail
Fraud
No further action required
Select all that apply as an eligible covid impact for RURP?
My sister with whom does not live with me contracted Covid-19. She helps take care of my daily living needs such as buying groceries and running errands for me
My child care provider contracted Covid-19 and I was unable to find childcare - thus leading to having to take time off work
I was laid off from the Halekoa Hotel in February of 2020
I contacted Covid-19 and was off work for 3 weeks.
Our applicant Diana's daughter called our HELP Line requesting the contact information on her mother's prescreen be changed to her. Can we do this ?
No
Yes
Not without the applicants verbal or written consent
A decline counts as a third contact
True
False
Phone calls and texts are sufficient forms of declines
True
False
If landlord is applying on behalf of tenant, please select what would be needed
Form H. Landlord or Prop Manager Applying for Tenant Attestation - signed/completed
Tenants contact information
To at least speak to the tenant to confirm they are aware LL applied on their behalf and to verify to what extent they require landlord's assistance
Nothing
What does a red item on a prescreen mean
No further action required
Fraud
Ineligible
Ineligible Needs to be followed up on
The applicants gross monthly income is $36,000 a month and is red on smartsheets. What are the next steps?
Email a decline - AMI over the 10% AMI
Needs follow up to see if client made an error
No further action required
Text a decline
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