Alternative Payment Arrangements

What are alternative payment arrangements?

Paying the housing costs from Universal Credit as a Managed Payment directly to the landlord.

Splitting Universal Credit payments between partners.

Paying Universal Credit more frequently than monthly.

Paying the claimant less money

Paying the claimant more money

If a claimant requests an APA what should you do ?

Action a To-Do

Tell them to contact their landlord

Handover to a case manager

Does the claimant have to be in arrears to request an APA ?

Yes

When might a claimant be able to request an APA ?

If they have complex needs

Never

When do we usually pay more frequent payments ?

twice a month

8 times a month

once a month

Can a claimant be paid more that twice a month ?

Yes, in exceptional circumstances

Never

More frequent payments can only be paid at the end of the first Assessment Period

Agree

Disagree

If a claimant’s Universal Credit includes their housing costs, an MPTL is put in place alongside the more frequent payments to safeguard the claimant’s home.

Agree

Disagree

In very exceptional circumstances, payment of Universal Credit can be divided between 2 members of the household.

Agree

Disagree

If you identify that the claimant needs an APA, take action straight away.

Agree

Disagree

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