Alternative Payment Arrangements
Understanding Alternative Payment Arrangements
Take this quiz to enhance your knowledge about Alternative Payment Arrangements (APAs) in the context of Universal Credit. Learn about the different scenarios where APAs can help claimants manage their payments effectively.
- Discover the eligibility criteria for requesting an APA
- Understand how APAs can safeguard housing costs
- Examine the process of handling APA requests
What are alternative payment arrangements?
Paying the housing costs from Universal Credit as a Managed Payment directly to the landlord.
Splitting Universal Credit payments between partners.
Paying Universal Credit more frequently than monthly.
Paying the claimant less money
Paying the claimant more money
If a claimant requests an APA what should you do ?
Action a To-Do
Tell them to contact their landlord
Handover to a case manager
Does the claimant have to be in arrears to request an APA ?
Yes
No
When might a claimant be able to request an APA ?
If they have complex needs
Never
When do we usually pay more frequent payments ?
Twice a month
8 times a month
Once a month
Can a claimant be paid more that twice a month ?
Yes, in exceptional circumstances
Never
More frequent payments can only be paid at the end of the first Assessment Period
Agree
Disagree
If a claimant’s Universal Credit includes their housing costs, an MPTL is put in place alongside the more frequent payments to safeguard the claimant’s home.
Agree
Disagree
In very exceptional circumstances, payment of Universal Credit can be divided between 2 members of the household.
Agree
Disagree
If you identify that the claimant needs an APA, take action straight away.
Agree
Disagree
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