Professionalism Quiz

It is a Casual Friday, but you have a meeting with a client. How should you dress that day?

A. Business casual

B. In jeans and a t-shirt

C. In your pajamas

Emails should be replied to within ___ hours while phone calls should be returned within ___ hours.

A. 48, 24

B. 24, 4

C. 24, 24

D. 12, 6

Professionalism includes which of the following

A. How you look

B. How you talk

C. How you perform

D. All of the above

You receive an email from a client expressing dissatisfaction with your team's performance. What is the first step you should take?

A. Ignore the email and hope the issue resolves itself

B. Forward the email to your supervisor

C. Acknowledge the client's concerns and address the issue promptly

D. Reply defensively, explaining why the client is wrong

What do you do if you are expecting a call on your cell phone but you have to go into a meeting?

A. Warn your colleagues that you are expecting a call and may need to briefly leave the meeting when the call comes through

B. Warn your colleagues that you are expecting a call and answer it freely while in the meeting.

C. Put your phone on vibrate and quickly leave the meeting when the call comes through.

D. Ask the person who is facilitating the meeting to stop for a minute while you take the call

How often should you schedule a check-in meeting with your boss/supervisor during the first 3 months of your employment?

A. Once

B. Twice

C. Only if you are not meeting expectations

D. Three times

Keeping your workplace neat so you can locate what is needed to get tasks done quickly is an example of:

A. Reliability

B. Preparedness

C. Honesty

D. Organization

How should you handle a situation where a coworker is consistently not meeting deadlines?

A. Confront them publicly during a team meeting

B. Gossip about their poor performance with other colleagues

C. Offer to help and discuss any challenges they may be facing

D. Report them anonymously to your supervisor

Why is it important to seek feedback in a professional setting?

A. Seeking feedback is unnecessary; self-assessment is sufficient

B. Feedback helps individuals identify areas for improvement and promotes continuous learning

C. It's only important for performance evaluations

D. Feedback is relevant only for entry-level employees

Pam is not a naturally organized person, but she is creating a time management plan to keep track of her daily tasks. Which of the following is an important technique for her to follow?

A. Multitask as much as she can

B. Not scheduling breaks

C. Prioritize tasks

D. All of the above

How can diversity and inclusion contribute to a more professional workplace?

A. Diversity and inclusion are not relevant to professionalism

B. It only matters for external appearances

C. It's important only for meeting legal requirements

D. It fosters creativity, innovation, and a more positive work culture

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