Quiz 29 - AMS/TMS
AMS/TMS Knowledge Quiz
Test your understanding of the Appointment Management System (AMS) and Token Management System (TMS) with our engaging quiz! Whether you're a professional in the field, a student learning about these systems, or simply curious, this quiz is designed to challenge your knowledge and improve your understanding.
Topics covered include:
- Token flow processes
- Operational procedures
- System configurations
- Feedback importance
WHAT IS AMS/TMS? *
Appointment Management System/Token Management System
Appointment Measurement System/Time Management System
Attendance Management System/Time Management System
None of the above are TRUE
TOKEN flow for Online Appointment- UPDATE *
TOKEN ISSUER>VERIFIER>OPERATOR
TOKEN>VERIFIER>CASHIER>OPERATOR
WALKIN DESK>TOKEN>CASHIER>OPERATOR
TOKEN>VERIFIER>OPERATOR
TOKEN flow for Online Appointment- EXPRESS NON DOCUMENT UPDATE *
TOKEN ISSUER>OPERATOR
WALKIN DESK>TOKEN>VERIFIER>CASHIER>OPERATOR
WALKIN DESK>TOKEN>CASHIER>OPERATOR
TOKEN>VERIFIER>OPERATOR
IF RESIDENT wont come at their turn, Operators should do the following: *
Call RESIDENT with the help of PA System and PARK the token if resident doesnt come to relevant counter..
Wait untill RESIDENT comes to counter itself.
Do nothing and wait.
None of the above.
Cashier should provide the cash receipt against every walkin resident after cash payment? *
No, ECMP Acknowledegement slip has cash receipt integration.
Yes, Cashier should provied the cash payment receipt if RESIDENT demands.
Both above are TRUE
None of the above are TRUE
SUPER-ADMIN can do below configurations on AMS: *
Center Creation, Slot Management, Holiday management, Create Managers login etc.
Creates OPERATOR, CASHIER, VERIFIER, OPERATOR ETC.
Both above are TRUE
None of the above are TRUE
ECMP Operator should correctly MAP EID in AMS. HOW much DIGITS EID contains? *
21
24
28
26
CITIZENS Feedback is not important. *
TRUE
FALSE
If there is any issue/support required in AMS/TMS, user(local user) should contact: *
L1 IT Support Executive
Operations Manager
AMS L2 TECH SUPPORT
ASK PMO TEAM
We can share AMS/TMS user id passwords with others colleague. *
TRUE
FALSE
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