Suspicious Activity Overview

What would be considered a Tier 1 activity?

80+ consecutive minutes of 140 or more steps per minute

150+ consecutive minutes of activity

50,000 steps (in a single day)

All of the above

What would result in a member receiving a Tier 2 email?

No syncs for a week

60,000+ steps (in a single day)

10 out of 30 days where the member's data matches another individual's data

All of the above

How many days does it take before a member receives a follow-up email after not replying to the first survey sent?

3 days

7 days

5 days

10 days

Which one of these words can be used in a survey response to trigger the member to be removed from suspicious activity email/survey notifications?

Marathon

Syncing

Running

Crossfit

In which case would you expect the member's account to be suspended?

Member has taken each survey received

Member has ignored all surveys except for the Tier 2 Reminder Email. The member took the last survey

Member admits to fraud when answering survey questions

Three or more Tier 2 violations in a 30-day period with no survey responses

Suspended members negatively impact the group's chances for a guaranteed rate cap

True

False

If a member is locked out and then reactivated by a representative, will the steps/goals on their tracker sync to the dashboard for the time locked out?

Yes

How does a member become locked out for the rest of the calendar year?

Being locked out twice due to a Tier 2 activity

Not responding to a Tier 2 survey

Not responding to a Tier 1 Survey

All of the above

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