SMA raffle quick test
SMA Raffle Quick Test
Test your knowledge and understanding of SMA processes with our quick quiz! This engaging test consists of 10 questions covering various elements of our operations. Whether you're familiar with warranty exclusions or the latest firmware updates, this quiz is designed to challenge your expertise.
Topics covered include:
- Change requests
- Warranty exclusions
- Latest firmware versions
- Product availability
What can I do with a change request?
Change the address to an existing Billing account
Edit the email from a customer
Change -40 to -41
Change parts when there is no stock
Change the Shipping address of an RMA
What failure is a warranty exclusion per SMA Factory Warranty?
Phase or neutral not connected
Relay failure
Overvoltage
What is the latest "List of Approved Batteries Batteries in Sunny Island Systems"?
Version 1
Version 4.3
Version 5.0
Why is the FW for Data Managers not available to download in the website?
Because it's not ready yet
Because there's no need to update
Because it automatically updates with Internet
Because Germany updates the Data Managers one by one depending if it shows errors
Are my APsmart RSD-S-PLC: SunSpec Certified Rapid Shutdown Devices?
No
Yes
Depends if you have shades in the array
FedEx tracking number shows "Pending". What do you do?
Reach out to Transportation@SMA-America for more information
Have the customer wait 24 hours and call back
Check if there's stock
What is the part number for the speedwire data module?
SWDM-US-10-00.01
SWDM-US-10
BP-SWDM-10US
SWPB-US-10
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