SOC Technical
SOC Technical Quiz
Welcome to the SOC Technical Quiz! This quiz is designed to test your knowledge of technical procedures and protocols related to Security Operations Center (SOC) operations. Whether you are new to the field or looking to reinforce your expertise, this quiz offers valuable insights.
Key Topics Covered:
- VPN Troubleshooting
- Client Software Utilization
- Daily Operational Protocols
- Communication Best Practices
What is the first thing to do when logging onto the PC
Check the Proxy
Open Outlook
Open Web Mail
Open RT
When an error occurs while trying to create a VPN connection on the VM for the first time, What do you do?
Leave the daily site for Night Shift
Change the Proxy
Restart the VM
Restart the local machine
Try everything to establish the VPN connection
How many daily site visits should be done daily?
19
13
7
21
11
9
During night shift at 3 am the power goes off, What do you do?
Go Home?
Sleep?
Try Contacting someone to find out if there is maybe a generator or CPU
Wait until the power comes back on
Which clients use Sophos?
WCBS
Rola Group
ITL
SANAS
Randow
Interfile
SABIAS
LEC
SA Commercial
Freddy Hirsch
Toyota
Which Clients use Trend Micro?
Toyota
SA Commercial
LEC
SABIAS
Freddy Hirsch
Interfile
Randow
SANAS
ITL
Rola Group
WCBS
On Trend Micro: OfficeScan, you find that there are outdated endpoints, a call has already been logged in RT previously. What action do you need to take?
In RT Log a New call to the client and initiate updates.
No Action needed
In RT Log a new call internally and initiate updates
In Rt forward the call to Team Leaders and escalate the issue.
Which of the below is Fals
A Client can have OfficeScan and Sophos on a daily site visit.
A Client can not have OfficeScan and Sophos on a daily site visit.
When Sophos is installed on a endpoint an OfficeScan Agent can also be present
SMEX is a product of Trend Micro
How many times should you log into a clients site during day shift?
Once a day
Three times a week
At least twice a day
2-4 Times a day
When Logging a call to a client...
You send an email to the client
You send an email to the client cc internally with a ticket number.
Create a ticket in RT
You send an email to Melissa
The phone rings and it says "SecureFord +27 745680365" How do you answer the phone?
InfoGuardian ""Your Name" Speaking Good day
Hallo
SecureFord "Your Name" Speaking Good day
"Your Name" Speaking Good day
When 5 people is on shift, its fine for...
3 People to be on lunch 1 person in the toilet and 1 in the kitchen
2 People to be on lunch 1 person in the toilet 1 person stretching on the balcony 1 person in the SOC
Everyone to go on lunch at 12:00
No one leaves the building
When doing a daily site for Rola you need to check...
OfficeScan & Sophos
Two OfficeScans and Sophos
OfficeScan
Sophos
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