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Session 6: Workflow & Automation / Social Station

What's your name?

Topic Insight Theme Views can be created in...

Intelligence Center

Social Campaigns

Engagement

Resources

KPI Modules for Engage can be viewed in...

Engage

Content & Apps

Social Station

Listen & Analyze

How many different language variations does SRM's UI support?

1- English only

In which sections of the platform are workflows used?

Listen & Analyze & Publish

Engage and Content & Apps

Engage and Publish

Home (Collaborations) and Publish

Under the Plugins tab, you can enter the credentials for which systems that SRM Engage integrates with?

Eloqua, Responsys, BlueKai

Eloqua, Siebel, Service Cloud

Siebel, Responsys, Service Cloud

Siebel, Service Cloud, CRM On Demand

You create a custom audience under which tab/section of Workflow & Automation?

Account

Workflow

Resources

Automations

Topic Demographic Insights view can be created in...

Content & Apps

Workflow & Automation

Social Station

Social Station or Content & apps

Custom Analytics can be accessed through...

Social Station

Publish

Listen & Analyze

Social Station and Listen & Analyze

Automations can be used to...

Route messages to a specific person or team

Delete messages

Label Messages

All of the Above

1st answer and 3rd answer only

The Topic Demographics Insight View shows the top themes for the topic, how focused the topic is, and the topic volume.

True

False

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