SSG Self Quiz-1
SSG Self Quiz-1
Welcome to the SSG Self Quiz-1! This interactive quiz is designed to test your knowledge of employee accommodations and leave policies within our organization. Whether you're a seasoned professional or new to the team, this quiz will help reinforce your understanding of key concepts.
- 8 thought-provoking questions
- Multiple choice and checkbox formats
- Immediate feedback on your answers
How do I assist employees with an active accommodation stating they need to be on a continuous LOA for the same medical condition?
We inform them a LOA cannot be opened for the same reason as is their active accommodations
We need to refer them to intake process to open a LOA
We create task for the AC to take appropriate action on the request and we provide the appropriate SLA
We transfer call to the ERC frontline
We can communicate Accommodations denial decision to the EE
True
False
If an EE contacts us in regards to their denied pregnancy-related accommodation(Within the last 30 days) , then what do we do?
Refer them to their site HR for further clarity on it
Create a CM/AC Call back request
Provide them with the denial reason and create a new Accommodation case for them
Follow Escalation Process
What are the non-medical accommodations that are always created as At-Work (Mark all that is applicable)
Fitness for Duty
RTW Consideration
Travel Accommodations
Corporate employees will always need at-work AR, unless the case is related to Fitness for Duty (FFD).
True
False
For RTW Consideration Accommodations, the employees will remain on LOA while their AR is reviewed
True
False
When accommodation options have been exhausted, or the site is unable to accommodate long-term (6 or more months) or permanent restrictions, the AC will send a job separation email to the EE.
True
False
If an EE who joined Amazon just 3 days ago, calls in request for a long-term accommodations, we will follow the intake process and open a new accommodations case for them.
True
False
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