Attendance Policy
Attendance Policy Quiz
Welcome to the Attendance Policy Quiz! This quiz is designed to test your knowledge about our company's attendance policies and ensure you're well-informed about the expectations regarding absences and points.
Please go through each question carefully and choose the best answer.
- Learn about the consequences of NCNS.
- Understand the attendance number and policies.
- Test your knowledge on corrective action procedures.
You can call your manager to call in for your absence to prevent a NCNS.
True
False
What is the attendance number?
1-855-335-1407
844-538-8700
1-800-222-2222
801-804-3004
When do points drop off?
30 Days
45 Days
90 Days
120 Days
5 consecutive NCNS is considered job abandonment and can lead to termination.
True
False
During a Black Out Period, PTO is available.
True
False
1 NCNS: Written Corrective Action Plan
True
False
4 NCNS: Termination
True
False
Clocking into work more than 1 minute after your shift begins or leaving work early. Agents must be clocked into CTI.
True
False
All corrective action plans follow:
A 30-day rolling calendar.
A 45-day rolling calendar.
A 120-day rolling calendar.
A 90-day rolling calendar.
Signing late into what system can negatively impact you adherence and create a tardy.
ADP
Citrix
CTI
Rocket Chat
You can take breaks whenever you want
True
False
1 NCNS: Written Corrective Action Plan
True
False
Leaving early will not affect your adherence or be awarded an attendance point
True
False
Which not required when calling in?
Full Name
Manager's Name
Site and Client
N Number
HR can approve or disapprove a the company's discretion.
True
False
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