MATHCING
Business Operations Matching Quiz
Test your knowledge on various business concepts related to operations, governance, and strategies. This quiz provides an engaging way to understand important terminology used in today’s business environment.
Key features:
- Multiple choice and matching questions
- Covers essential business fun
ctions - Ideal for professionals looking to enhance their understanding
Refers to the practice of transferring the operations of a business function to an outside supplier.
Outsourcing:
Competitive benchmarking:
Interlinking:
Organizational Governance (Control):
Vision
Leadership
Kaizen Event
Lagging measures (outcomes):
Customer relationship management (CRM) software:
Vertical integration:
Builder
Strategy Development:
Strategy Deployment
Comparative data:
Core competencies
Mission
Process benchmarking
Strategic leadership:
Quality profile
Refers to the practice of transferring the operations of a business function to an outside supplier.
Outsourcing:
Competitive benchmarking:
Interlinking:
Organizational Governance (Control):
Vision
Leadership
Kaizen Event
Lagging measures (outcomes):
Customer relationship management (CRM) software:
Vertical integration:
Builder
Strategy Development:
Strategy Deployment
Comparative data:
Core competencies
Mission
Process benchmarking
Strategic leadership:
Quality profile
Studying products or business results against competitors to compare pricing, technical quality, features, and other quality or performance characteristics.
Outsourcing:
Competitive benchmarking:
Interlinking:
Organizational Governance (Control):
Vision
Leadership
Kaizen Event
Lagging measures (outcomes):
Customer relationship management (CRM) software:
Vertical integration:
Builder
Strategy Development:
Strategy Deployment
Comparative data:
Core competencies
Mission
Process benchmarking
Strategic leadership:
Quality profile
The quantitative modeling of cause-and-effect relationships between performance measures
Outsourcing:
Competitive benchmarking:
Interlinking:
Organizational Governance (Control):
Vision
Leadership
Kaizen Event
Lagging measures (outcomes):
Customer relationship management (CRM) software:
Vertical integration:
Builder
Strategy Development:
Strategy Deployment
Comparative data:
Core competencies
Mission
Process benchmarking
Strategic leadership:
Quality profile
The system of management and controls exercised in the stewardship of an organization.
Outsourcing:
Competitive benchmarking:
Interlinking:
Organizational Governance (Control):
Vision
Leadership
Kaizen Event
Lagging measures (outcomes):
Customer relationship management (CRM) software:
Vertical integration:
Builder
Strategy Development:
Strategy Deployment
Comparative data:
Core competencies
Mission
Process benchmarking
Strategic leadership:
Quality profile
The vision describes where the organization is headed and what it intends to be; it is a statement of the future that would not happen by itself.
Outsourcing:
Competitive benchmarking:
Interlinking:
Organizational Governance (Control):
Vision
Leadership
Kaizen Event
Lagging measures (outcomes):
Customer relationship management (CRM) software:
Vertical integration:
Builder
Strategy Development:
Strategy Deployment
Comparative data:
Core competencies
Mission
Process benchmarking
Strategic leadership:
Quality profile
the ability to positively influence people and systems under one’s authority to have a meaningful impact and achieve important results
Outsourcing:
Competitive benchmarking:
Interlinking:
Organizational Governance (Control):
Vision
Leadership
Kaizen Event
Lagging measures (outcomes):
Customer relationship management (CRM) software:
Vertical integration:
Builder
Strategy Development:
Strategy Deployment
Comparative data:
Core competencies
Mission
Process benchmarking
Strategic leadership:
Quality profile
an intense and rapid improvement process in which a team or a department throws all its resources into an improvement project over a short time period, as opposed to traditional kaizen applications, which are performed on a part-time basis.
Outsourcing:
Competitive benchmarking:
Interlinking:
Organizational Governance (Control):
Vision
Leadership
Kaizen Event
Lagging measures (outcomes):
Customer relationship management (CRM) software:
Vertical integration:
Builder
Strategy Development:
Strategy Deployment
Comparative data:
Core competencies
Mission
Process benchmarking
Strategic leadership:
Quality profile
tell what has happened (underdeveloped/arrested/behind)
Outsourcing:
Competitive benchmarking:
Interlinking:
Organizational Governance (Control):
Vision
Leadership
Kaizen Event
Lagging measures (outcomes):
Customer relationship management (CRM) software:
Vertical integration:
Builder
Strategy Development:
Strategy Deployment
Comparative data:
Core competencies
Mission
Process benchmarking
Strategic leadership:
Quality profile
Designed to help organizations increase customer loyalty, target their most profitable customers, and streamline customer communication processes.
Outsourcing:
Competitive benchmarking:
Interlinking:
Organizational Governance (Control):
Vision
Leadership
Kaizen Event
Lagging measures (outcomes):
Customer relationship management (CRM) software:
Vertical integration:
Builder
Strategy Development:
Strategy Deployment
Comparative data:
Core competencies
Mission
Process benchmarking
Strategic leadership:
Quality profile
The opposite of outsourcing by which certain business functions are acquired and consolidated within a firm.
Outsourcing:
Competitive benchmarking:
Interlinking:
Organizational Governance (Control):
Vision
Leadership
Kaizen Event
Lagging measures (outcomes):
Customer relationship management (CRM) software:
Vertical integration:
Builder
Strategy Development:
Strategy Deployment
Comparative data:
Core competencies
Mission
Process benchmarking
Strategic leadership:
Quality profile
Shapes processes and structures to allow for the achievement of goals and outcomes.
Outsourcing:
Competitive benchmarking:
Interlinking:
Organizational Governance (Control):
Vision
Leadership
Kaizen Event
Lagging measures (outcomes):
Customer relationship management (CRM) software:
Vertical integration:
Builder
Strategy Development:
Strategy Deployment
Comparative data:
Core competencies
Mission
Process benchmarking
Strategic leadership:
Quality profile
Envisioning the future for purposes of decision making and resource allocation
Outsourcing:
Competitive benchmarking:
Interlinking:
Organizational Governance (Control):
Vision
Leadership
Kaizen Event
Lagging measures (outcomes):
Customer relationship management (CRM) software:
Vertical integration:
Builder
Strategy Development:
Strategy Deployment
Comparative data:
Core competencies
Mission
Process benchmarking
Strategic leadership:
Quality profile
Links the planners (who focus on “doing the right thing”) with the doers (whose focus is on “doing things right”).
Outsourcing:
Competitive benchmarking:
Interlinking:
Organizational Governance (Control):
Vision
Leadership
Kaizen Event
Lagging measures (outcomes):
Customer relationship management (CRM) software:
Vertical integration:
Builder
Strategy Development:
Strategy Deployment
Comparative data:
Core competencies
Mission
Process benchmarking
Strategic leadership:
Quality profile
industry averages, competitor performance, world-class benchmarks, or performance measures of other organizations with similar product offerings.
Outsourcing:
Competitive benchmarking:
Interlinking:
Organizational Governance (Control):
Vision
Leadership
Kaizen Event
Lagging measures (outcomes):
Customer relationship management (CRM) software:
Vertical integration:
Builder
Strategy Development:
Strategy Deployment
Comparative data:
Core competencies
Mission
Process benchmarking
Strategic leadership:
Quality profile
an organization’s areas of greatest expertise that provide a sustainable competitive advantage in the marketplace or service environment.
Outsourcing:
Competitive benchmarking:
Interlinking:
Organizational Governance (Control):
Vision
Leadership
Kaizen Event
Lagging measures (outcomes):
Customer relationship management (CRM) software:
Vertical integration:
Builder
Strategy Development:
Strategy Deployment
Comparative data:
Core competencies
Mission
Process benchmarking
Strategic leadership:
Quality profile
The mission of a firm defines its reason for existence; it answers the question “Why are we in business?”
Outsourcing:
Competitive benchmarking:
Interlinking:
Organizational Governance (Control):
Vision
Leadership
Kaizen Event
Lagging measures (outcomes):
Customer relationship management (CRM) software:
Vertical integration:
Builder
Strategy Development:
Strategy Deployment
Comparative data:
Core competencies
Mission
Process benchmarking
Strategic leadership:
Quality profile
identifying the most effective practices in key work processes in organizations that perform similar functions, no matter in what industry.
Outsourcing:
Competitive benchmarking:
Interlinking:
Organizational Governance (Control):
Vision
Leadership
Kaizen Event
Lagging measures (outcomes):
Customer relationship management (CRM) software:
Vertical integration:
Builder
Strategy Development:
Strategy Deployment
Comparative data:
Core competencies
Mission
Process benchmarking
Strategic leadership:
Quality profile
“a person’s ability to anticipate, envision (predict), maintain flexibility, think strategically, and work with others to initiate changes that will create a viable future for the organization, and its competitive advantage to the organization in this way.”
Outsourcing:
Competitive benchmarking:
Interlinking:
Organizational Governance (Control):
Vision
Leadership
Kaizen Event
Lagging measures (outcomes):
Customer relationship management (CRM) software:
Vertical integration:
Builder
Strategy Development:
Strategy Deployment
Comparative data:
Core competencies
Mission
Process benchmarking
Strategic leadership:
Quality profile
a list of key questions that helps an organization summarize the elements of an environmental assessment.
Outsourcing:
Competitive benchmarking:
Interlinking:
Organizational Governance (Control):
Vision
Leadership
Kaizen Event
Lagging measures (outcomes):
Customer relationship management (CRM) software:
Vertical integration:
Builder
Strategy Development:
Strategy Deployment
Comparative data:
Core competencies
Mission
Process benchmarking
Strategic leadership:
Quality profile
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