ATM Procedure Quiz
ATM Procedure Quiz
Test your knowledge on the essential procedures for handling ATM cash replenishment and balancing. This quiz covers critical steps and best practices to ensure smooth operations and security.
- Understand cash management in ATMs
- Know the right procedures for deposits and withdrawals
- Ensure compliance with operational standards
Why do we have to select "Balance to New" when adding cash?
Balance to new lets the machine know that it needs to recognize new cash.
We only use balance to new because we are adding new cash.
This updates Xpressions so the VBCs know what their totals are per terminal.
What always has to stay separate until we finish balancing when replenishing cash?
Deposits and existing cash.
Cards and Checks
Rejects and existing cash
What switch do you push to put the ATM in to maintenance mode?
Blue Switch
The breaker to shut power off to the branch portion of the building
White Switch
What is the very first step of balancing?
Put out cones
Get VISA cats totals
Hit the maintenance button
Prep Cash
When we are done replenishing, we only close the vault, right?
Yes
No
Duck Tape It Shut
What do we do if the ATM is Over/short?
Run the difference through our over and short GL
Run the difference to our buysell
Cry
Email accounting
What do we do with the slips that print while balancing?
Shred
Keep for 6 years
Keep for 2 years
How many Buysell transactions are there when moving funds between the vault and the ATM?
3
4
5
What time do we set in VISA cats from the previous business day to get the net total of all deposits and withdraws made using self-service?
7AM
9AM
6PM
Where can you find the balancing sheet?
ATM logs on the Sartell page
ATM Logs on the Accounting page
The balancing procedure
One Note
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