NCRS Review

Generate an image of a call center environment with customer service agents interacting with clients over the phone, incorporating visual elements that suggest NCRS processes and codes, such as shipping boxes and paperwork.

NCRS Review Quiz

Test your knowledge on NCRS procedures with our engaging quiz! Discover what you know about NCRS codes, customer interactions, and logistical challenges. This quiz is perfect for enhancing your understanding and improving your skills.

10 Multiple Choice Questions
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Learn about NCRS practices in a fun way

10 Questions2 MinutesCreated by NavigatingNCRS7

What does NCRS mean?

No Common Reship

No Charge Reship

No Care Regarding Shipment

Not Common to Reship

If a customer called in and placed an order for item 98010 and the agent placed the order as a 92800 what PTFS code would apply?

PTFS2

PTFS8

PTFS4

PTFS1

Choose the correct PTFS code. Customer ordered item 12010 based on the sizes listed on the website.It doesn't fit in the planner.

PTFS1

PTFS7

PTFS5

PTFS2

Choose the correct PTFS code. Customer received binder as ordered, but package was ran over by USPS.

PTFS3

PTFS1

PTFS6

PTFSEX

Choose the correct PTFS code. Customer ordered a blue backpask, but was shipped a green one.

PTFS5

PTFS2

PTFS6

PTFS1

What PTFS code? Customer ordered a $40 planner cover, but claims they never received it.

PTFS8

PTFS6

PTFS1

PTFS3

NCRS Review

NCRS Review Quiz

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