Pm
The authors identify three forces that combine to mandate the use of teams to solve problems. Identify the force that the authors named.
explosion in the growth of certified project managers
Interaction of supply and demand
Oworldwide acceptance of the Project Management Institute
O evolution of worldwide competitive markets for the production and consumption of goods and services
According to the authors, the prime objectives of project management are
Scope, cost, time
Ocustomer satisfaction, budget, schedule
Quality, scope, schedule
Cost, quality, customer satisfaction
The military uses the term __________ to refer to an exceptionally large, long-range objective that is broken down into a set of projects.
Task
Subproject
Program
Campaign
The seven attributes that characterize a project are __________.
Opurpose, repetition, interdependencies, consistency, uncertainty, conflict, and lifecycle
Olifecycle, schedule, cost, uncertainty, independence, uniqueness, and purpose
Scope, resources, uniqueness, conflict, interdependencies, importance, and lifecycle
Purpose, lifecycle, conflict, certainty, independence, performance, and consistency
This “stretched-S” pattern observed during the project lifecycle, for the most part, is a result of the _________.
Changing levels of resources used during successive stages of the project lifecycle
Changing attitudes of the people who work in the project.
Difficulty in performing the individual activities of a project.
Principle that work expands to fill the allotted time
The conventional project lifecycle can be described as a pattern characterized by ____________.
Oparabolic progress
Slow-rapid-slow progress
Logarithmic progress
Extremely slow progress
In a conventional project lifecycle, as work progresses, uncertainty about the expected outcome should __________.
Become a constant
Increase
Decrease
Fully removed
As sub-elements of a task, these __________ need to be accomplished to achieve the objectives of the task.
Subprojects
Work packages
Programs
Levels of effort
The project to construct a highway is unique because __________.
The characteristics of terrain will be different for different segments.
Consistency of the concrete will vary for different segments.
Different types of laborers will be used to build various segments of the highway
Different people manage different sections of the highway
The process of creating artificial deadlines and budgets to accomplish specific, though routine, tasks within a functional department is called ______.
Programming
Accepting
Routinizing
Projectizing
Identify the example that would not usually be considered a project
Building a house
Hosting a wedding reception
Developing a computer software application
Assembly line manufacturing of automobiles
Who, according to the authors, has played a significant role in the development of techniques for project management?
The military
Brokerage firms
European navigators
Trader community
. The most crucial attribute of a project is that it must be important in the eyes of the ________
Project team
Senior management
Operation managers
Project manager
The authors identify four parties-at-interest or stakeholders in any project. These stakeholders are
Client, funsctional manager, sponsor, and user
Client, functional manager, decision makers, and
Client, parent organization, project team, and the public
Oclient, sponsor, public, and investors
Earned value is based on the concept that the percentage of project completion is closely correlated with __________.
The number of levels in the project
Cost or the use of resources o
Relevance of the project
Final assembly of the output
The desired outcomes or results of a project are called ____________.
Subgroups
Subprojects
Work packages
Deliverables
The largest amount of effort applied to a project is during the __________ phase.
Conception
Selection
Planning, scheduling, monitoring, and control
Evaluation and termination
Which of the following is not one of the four dimensions of project success?
Opening new opportunities for the future
Impact on the customer
Number of people working on the project
Business impact on the organization
Projects often interact with other projects being carried out simultaneously within the organization and these interactions take the form of competition for scarce resources between project. This is an example of project __________.
Bottleneck
Interdependencies
Breakdown
Malfunctioning
A project selected using the sacred cow model will be maintained until successfully completed or until __________.
The project exceeds its budget
The boss recognizes the project as a failure and terminates it
The project falls behind schedule
The project manager is terminated
If the NPV for a project is < 0, it indicates that the project will __________.
Report a profit loss
Fail to cover its required rate of return
Report a profit gain
Fail to generate cash inflows
Which of the following is NOT a type of nonnumeric model?
The sacred cow
Payback period
The operating necessity
The product line extension
Firms usually have two or more projects and this collection of projects is referred to as __________.
A portfolio
A planning
An initiation
A stochastic model
The project manager's responsibilities are broad and fall primarily into three separate areas. Identify the item that is NOT one of these.
Responsibilities to the parent organization
Responsibilities to the members of the project team
Responsibilities to the project and the client
Responsibilities to special-interest groups
According to the authors, of all the characteristics desirable in a project manager, __________ is the most important.
Availability
Ability to keep the project team happy
A strong technical background
Drive to complete the task
Project managers must have __________, which refers to possessing enough technical abilities to direct the project.
Technical credibility
Negotiation skill
Managerial credibility
Drive to complete the task
Resources initially budgeted for a project are frequently __________ for the task, partly because of natural optimism by the proposer about how many resources are needed.
Sufficient
Delayed
Insufficient
Hindrances
The functional manager uses the __________ approach and the PM uses the __________ approach.
Systems; analytic
Numerical; nonnumeric
Analytic; systems
Nonnumeric; numerical
Which of the following is NOT typically recommended to be considered when hiring new team members?
High-quality technical skills
Strong goal orientation
Political, and general, sensitivity
Low self-esteem
30. The two basic types of project selection models identified in the text are ________.
Biased and unbiased
Active and passive
Numeric and nonnumeric
Numeric and qualitative
Project proposals should include all of the following, EXCEPT __________.
A section describing the past experience of the proposing group
An executive summary
A description of the ability of the proposer to supply the facilities, needed during the project
A list of the top executives in the proposing firm
The __________ is also called the benefit-cost ratio.
Q-sort method
Internal rate of return
Profitability index
Payback period
Identify the attribute that is NOT normally associated with the job of functional manager.
The functional manager is usually a generalist in the area being managed.
The functional manager is responsible for deciding what resources will be devoted toaccomplishing the task.
The functional manager is administratively responsible for deciding how something will bedone.
The functional manager is responsible for deciding who will do the work.
According to the authors the project manager should be more skilled at __________.
General Management
Technology
Synthesis
Analysis
The project manager needs __________ credibility.
Technical and personal
Technical and administrative
Administrative and personal
Technical and financial
PMI offers a certification for project managers. PMI offers examination for certification as __________.
Project Management Professionals
Project Management Experts
Project Management Associates
Project Management Engineers
One of the major problems project managers have with creating a project team is coming up with adequate human resources. One way this commonly happens is by __________.
Hiring employees fired by other departments
Borrowing employees from other functional departments
Training unskilled immigrants in project skills
Demoting executive board members
Most of the time spent by a project manager is spent __________.
Attending technical workshops
Filing paperwork
Overseeing theworkforce
Communicating
A party to a conflict will usually be satisfied when the level of frustration has been __________.
Increased by the domination of the other party
Lowered to the point where no action against the other party is contemplated
Lowered because the party realizes the hopelessness of continuing the conflict
Eliminated because the party has surrendered to the other party
Conflicts within the organization typically differ from conflicts with outsiders in one important way. As far as the organization is concerned, these conflicts are __________.
Conflicts between opponents
Conflicts between microcultures
Conflicts between allies
Conflicts between subcultures
41. During project formation, the organizational structure selected will have a major impact on the ways in which conflicts are handled. Lack of clarity about the relative power/influence/authority of the PM and the functional managers is a major component of all conflicts involving __________.
Contractual obligations
Budgeting
Property rights
Resource allocation, and scheduling
Personality conflicts during project phase-out are often caused by __________.
The absence of deadlines
Pressure to complete the project and anxiety about leaving the project
The influx of newer technology
Distribution of expenses charged to the project
The authors mention three situations where the highest level of negotiating skill is required by the project manager. Which of the following is NOT one of them?
Getting personnel from the functional manager
Using sub-contractors
Changing project deliverables in midstream
Using input from multiple functional units in developing the project mission
Identify the statement that is NOT a major advantage of placing a project within a functional element of the parent organization.
The flexible use of staff increases.
The functional division tends to be oriented towards activities particular to its function.
Expertise is easily shared across multiple projects.
The functional division serves as a base of technological continuity.
Identify the statement that is NOT a major advantage of placing a project within the pure project organization.
The functional manager retains full line authority over project team members.
The lines of communication are shortened.
Centralized authority tends to increase the speed of decision-making.
A holistic approach to performing the project is supported.
Identify the statement that is NOT a major advantage of placing a project in the matrix approach.
A single individual, the project manager, takes responsibility for managing the project.
The project will have access to representatives from the administrative units of the parent firm.
The division of authority between the project manager and the functional managers is complex.
O There is less anxiety among team members about what will happen to them when the project is completed.
The project management office is often created by organizations to __________.
Establish consistent project management standards and methods
Deal with technological obsolescence
Train process managers
Administer application software
A characteristic of __________ projects is that the work these projects can cross time, space, organizational, and cultural boundaries.
Matrix
Standard
Projectized
Virtual
Most of the conflicts that involve the organization and outsiders have to do with __________.
Interpersonal differences
Technical differences
Cultural differences and status differences
Property rights and contractual obligations
If a resource conflict arises between two high-priority projects, precedence is typically given to the project with the __________.
Earliest due date
Biggest revenue stream
Fastest completion time
Lowest cost to complete
The need to manage technical interfaces and to correct incompatibilities is likely to create technical conflicts during the __________ phase of the project lifecycle.
Project formation
Main program
Project buildup
Project phase out
Identify the category of conflict that is NOT included in the categories used by Thamhain and Wilemon in their study of project conflict.
Differences about goal/expectations
Interpersonal problems
Uncertainty about authority
Discipline/problem-orientation differences
Which of the following is NOT included in the authors' four part agreement for partnering?
Continuous senior management support
Joint evaluation of the project's progress
method for resolution of problems and disagreements
A set of team building exercises
Identify the statement that is NOT a major disadvantage of placing a project within a functional element of the parent organization
There is a tendency to suboptimize the project.
The client is not the primary focus of activity in the function.
The motivation of people assigned to the project tends to be weak.
O The functional division contains the normal path of advancement for individuals whose expertise is in the functional area.
Identify the statement that is NOT a major disadvantage of placing a project within the pure project organization.
The project manager has full line authority over the project.
Projects duplicate effort because resources are not shared across projects.
Projects attempt to stockpile resources.
Policies and procedures of the organization are inconsistently used and enforced.
Identify the statement that is NOT a major disadvantage of placing the project in the matrix approach.
The balance of power between stakeholders is delicate.
Balancing the demands of competing projects using shared resource pools is complicated.
The principle of unity of command is violated.
The project manager takes responsibility for managing the project.
The key to conflict resolution is to turn a __________ into a __________.
Win-lose situation, win-win situation
Subcontract; work breakdown structure
Matrix organization; mixed organization
Functional division, projectized division
A major contribution of __________ is to establish project administration procedures for selecting, initializing and planning, budgeting, and scheduling projects as well as to serve as a repository for reports on the performance of the planning, budgeting, scheduling, and resource allocation processes.
Stakeholders
PMOs
The change control board
Team members
The project plan must be designed in such a way that the project outcome meets __________.
The objectives of the parent organization
The requirements associated with scope creep
Unauthorized requests for change in the project outcome
Only the expressed warranties identified in the contract
The success of the project launch meeting is dependent on the existence of __________. o
A project charter
A well-defined set of objectives for the project
The project's scope statement
Project planning templates
This project plan element should include profit and competitive goals as well as technical goals.
Overview
General approach
Objectives
Contractual aspects
This element of the project plan contains a brief description of the procedure to be followed in monitoring, collecting, storing, and evaluating the history of the project.
Schedule
personnel
Resources
Evaluation methods
The __________ is a list of the project activities with major activities broken down into subactivities.
Linear responsibility chart
Activity prioritization
PCMCIA
WBS
Identify the statement that is not correct regarding a project budget.
The budget is included in a project plan.
The budget serves as a control mechanism for the project.
The budget is not an expression of organizational policy.
The budget serves as a standard for comparison of planned and actual usage of resources.
. In order to develop a budget, the PM must forecast __________.
The resources required
The cost of resources
When resources will be needed
All of the above
The traditional organizational budget is __________.
Category-oriented
Program-oriented
Project-oriented
Project-oriented or program-oriented
The authors identify __________ estimation errors as the two types of generic estimation errors.
Small and large
Certain and uncertain
Random and planned
Certain and uncertain
__________ costs vary with output.
Overhead
Direct
General and administrative
Indirect
The __________ is a specialized view of the action plan that focuses on who has what responsibility for each projecttask.
Resource histogram
Project team directory
Linear responsibility chart
Scope management plan
This project plan element describes both the managerial and the technical approaches to the work. The technical discussion describes the relationship of the project to available technologies
Overview
General approach
Objectives
Contractual aspects
This project plan element lists all milestone events. It identifies the estimated time for each task and is used to construct the master project schedule.
Budget
Personnel plan
Schedule
Evaluation methods
__________ is the tendency for the project objectives to be changed with little or no discussion with other parties actively engaged in the project.
Scope reference
Effectiveness
Scope creep
Hierarchical planning
RACI stands for
Responsive, accountable, consult, inform
Responsive, accountable, consult, integrate
Responsible, accountable, consult, inform
Responsible, admissible, consult, integrate
The project's budget should __________.
Associate resource use with the achievement of organizational goals
Allow funds to be spent without linkage to achievement
Not reflect the timing of expenses associated with the use of resources
Never be changed during project execution
A work element whose cost is fully developed would __________.
Exclude the cost of labor and resources
Exclude the cost of special machinery and overheads
Include only the profit and direct costs
Include direct costs plus overhead and G&A charges
__________ budgeting allows income and expenditures to be aggregated across projects.
Category-oriented
Project-oriented
Activity-oriented
Expense-oriented
If projects include repetitive tasks with significant human input, the __________ rate should be factored into the cost estimate.
Inflation
Interest
Hurdle
Learning
___________ costs are not associated with any specific product or class of products and are typically charged as a fixed percentage of some direct cost.
General and administrative
Direct
Overhead
Indirect
In application, PERT(ADM) has primarily been used for __________.
Construction projects
Industrial projects
Manufacturing projects
Research and development projects
In the AOA network, circles depict ________.
Networks
Events
Logical dependencies
Dummy activities
The shortest time in which the entire network can be completed is referred to as the __________.
Critical time of the network
Elapsed time of the network
Real duration of the network
Slack time of the network
__________ was developed by the U.S. Navy while the __________ was developed by __________.
PERT, CPM, DuPont
Gantt, PERT, U.S. Army
PERT, Gantt, DuPont
DuPont, CPM, U.S. Army
In CPM, __________ are specified.
Exact levels of uncertainty associated with activities
An expected time, a crash time, and the standard deviation time
Three costs
Two activity times and two costs
The formula for computing the cost/time slope for each activity that can be crashed is __________.
(crash cost + normal cost) / (crash time + normal time)
(crash cost - normal cost) / (crash time - normal time)
(normal cost + crash cost) / (normal time + crash time)
(normal cost - crash cost) / (normal time - crash time)
The principal reason why a project manager is surprised by resource constraints on a project is the failure to include __________ in risk identification activities.
Resource availability
Resource mobility
Resource cost
Resource skill
__________ describes the amounts of individual resources an existing schedule requires during specific time periods.
PERT
Resource loading
CPM
Resource leveling
Task F has duration of 10 days and an earliest start date of 20 days. Based on the given data, determine the early finish duration for task F.
10 days
30 days
20 days
5 days
Slack is also known as __________.
Critical path
Float
Scope
Precedence
Which of the following is NOT an advantage of a Gantt chart?
It can be easily understood
It provides a good picture of the state of the project.
Gantt charts are more effective for very large projects than ordinary projects.
It is relatively easy to maintain.
The difference between the late start and early start for an activity is called its __________.
Critical path
Progress
Task
Slack
The standard practice with AOA and AON is to estimate activity times under the assumption of resource loadings that are __________.
Probabilistic
Normal
Crashed
Dynamic
The __________ technique overlaps the design and build phases of a project to expedite its completion.
Crashing
Leading
Fast-tracking
Blitzing
The tasks that logically precede a particular task in time are referred to as __________.
Successors
Predecessors
Followers
Priorities
When crashing a project, our first task is to develop __________.
A table or graph of the cost of a project as a function of the project's possible completion dates
A schedule that shows the risks associated with each activity in the project
a list that shows the activities and the events of a project without referring to the costs
A table showing the noncritical activities and the cost associated with each of those activities
__________ aims to minimize the period-by-period variations in resource loading by shifting tasks within their slack allowances. The purpose is to create a smoother distribution of resource
PERT
Resource loading
CPM
Resource leveling
Monitoring, as an activity, should be kept distinct from __________, which uses data supplied by monitoring to bring actual performance into approximate congruence with planned performance.
Recording
Collecting
Controlling
Collecting
According to the authors, the key items to be planned, monitored, and controlled are __________.
Time, cost, and financial stability
Time, cost, and performance
Time, quality, performance, and customer satisfaction
Time, quality, performance, and customer satisfaction
The first step in setting up a monitoring system is to __________.
Collect existing data to see what data is relevant and available
Collect every available piece of information so it can be analyzed
Use whatever information is available
Identify the key factors to be controlled
In earned value analysis, if the cost variance is (-$10,000), __________.
The cost variance is favourable
The scheduled variance is favourable
The cost variance is unfavourable
The scheduled cost avoidance is unfavorable
Microsoft's PMIS product is referred to as Microsoft __________.
Project
Office Tools
Excel
Access
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