Worten
Market Research & Customer Experience Optimization
Market Research & Customer Experience Optimization
Worten Customer Experience Quiz
Test your knowledge of customer experience metrics and their importance in retail environments. This quiz will challenge your understanding of the Customer Satisfaction Index (NSS) and its calculation, along with insights on Worten's service performance.
- 4 Thought-Provoking Questions
- Gauge Your Knowledge
- Learn More About Customer Experience
O que é o NSS?
Grau de Recomendação
Grau de Fidelização
Grau de Satisfação
Grau de Simpatia
Todas as anteriores
Como se calcula o NSS?
Detratores - Promotores
Promotores - Detratores
Promotores - Neutros
Detratores - Neutros
Vamos colocar à prova o teu conhecimento e intuição sobre a experiência do cliente nas lojas Worten!
Vamos colocar à prova o teu conhecimento e intuição sobre a experiência do cliente nas lojas Worten!
Em 2022, qual destas lojas Worten teve o NSS Global de atendimento mais elevado?
WRT Colombo
WRT Vasco da Gama
WRT Cascais
WRT Amadora
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