EMD Policies, Procedures and Rules
EMD Policies, Procedures and Rules Quiz
Test your knowledge on EMD policies, procedures, and rules with our comprehensive quiz designed for professionals in emergency medical dispatch. Whether you're a seasoned dispatcher or new to the field, this quiz will help you ensure you're up-to-date with the latest practices.
- 20 challenging multiple-choice questions
- Covers key topics and scenarios faced by EMDs
- Immediate feedback on your answers
Which of the following are not currently using the ITK to pass calls between Trusts?
SECAMB
WAST
SCAS
YAS
What is the EMD’s Second Law of Safety?
Don't create more victims at scene
Don't get it on you or even touch it
One patient down, trouble abound?
IS the attacker still nearby?
In which of these situations is it inappropriate for an EMD to advise a caller we will stand down?
The patient says they aren't staying
HCP on scene advises we can stand down
Call triaged to Cat 5 and caller advises they will convey
Police call to say stand down
Which SOP provides the guidelines for dealing with an abandoned call?
VH19
VH20
VH07
VH16
In which situation does policy permit you to urgent disconnect?
Patient threatening suicide
When in PAI's
Patient not yet conscious following a fit
Patient unconscious
If a call is coded Cat 2 and an EMD suspects meningitis, what must the EMD do?
Remove the link to ProQA and recode 26A12
Place a warning on the job
Enter 'suspected meningitis' in notes
Nothing, already Cat 2
In which situation is it acceptable to not triage through ProQA?
ABD
Section 135/136
Police calling from control room
Call received from Air Traffic Control?
When processing an Out of Area call, what is the EMD not required do?
Call back scene if 3rd/4th party caller
Place a warning on the call
Process as per normal triage procedures
Verify address and telephone number
In which situation would you accept an EHAT outcome?
Patent has already spoken to 111
Patient is in public place
Patient is under 5 years old
The patient is suicidal
If the operator connects a call and states "connecting Mobile Limited Service State with no Customer number displayed”, what does this mean?
The caller has hung up before connection
The caller did not have signal to contact via their own mobile provider
You must obtain the number from the operator after
The patient did not know their number
True or False - If the patient does not know their mobile number, you must confirm it with the operator.
True
False
True or False - When contacting language line, you will be required to give your name.
True
False
True or False - There is a specific process to follow for calls for members of the Royal Family?
True
False
What does this symbol mean?Send Code
Send Code and give PDI's
Send Code, give PDI's, Return to questioning
Send code and return to Case Entry
A word in CAPITAL letters indicates what?
It has a definition in MPDS
You must place emphasis on this word
It can be subsituted for another word
It relates to scene safety
Which of the following is NOT a CCG contractual question relating to IFT Hospital Transfers?
Is the patient being transferred to a higher level of care?
Will the patient require clinical observations or interventions en-route?
Is the patient being transferred for an intervention/treatment that requires their arrival within the next 4 hours?
Does the patient require additional clinical management at the new facility?
Which of the following is not applicable for an IFT transfer?
7 min response
18 minute response
1 hour response
2 hour response
In which situation would you apply a 99C?? Code for a patient with a frequent caller warning?
When a 3rd party friend calls on the patient's behalf
A request to attend is received from Fire control room
Police officer on scene is requesting an ambulance
111 Clinician requests an ambulance attends the patient
If the patient is conscious and breathing during PTQ questions, do you have to ask again in case entry?
Yes
No
When presented with an AML location, do you need to ask the address twice?
Yes
No
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