SOP & Service Sequences
SOP & Service Sequences Quiz
Test your knowledge on our restaurant's service procedures and standards with this engaging quiz! From guest interactions to timing protocols, this quiz covers critical aspects of our service sequences.
Key Features:
- Multiple Choice Questions
- Focus on Service Excellence
- Immediate Feedback on Answers
When was our restaurant first opened?
1953
1960
1963
1975
1980
Arriving at a table, what should the receptionist do first?
Introduce the waiter.
Give the guest the food menu.
Key-In the Canape.
Pull the chair.
How do we give the menu to the guest?
From the left, ladies & elderly first.
From the right, ladies & elderly first.
Allergies should be asked after taking the order.
Yes.
No.
When should I check the guest satisfaction?
For each course, when served.
For main course only, after first bite.
For each course, after 2 bites.
Upon clearing dishes.
After the main, I am crumbing the table. I ask the guest if he would like to see the dessert menu?
Yes.
No.
The guest finished everything, their dessert, the coffees. I can bring the bill.
Yes.
No.
The guests left, how many minutes do I have to clear and reset the table?
3
5
8
10
The guest ordered a glass of wine, how many minutes do I have to serve it?
2
4
7
How long can a guest wait for you to take the order?
5 minutes
7 minutes
8 minutes
10 minutes
How many minutes for a coffee to be served?
3
5
7
10
Allergies on POS must be written...
Only on concerned items.
On every items.
How many times should I address the guest by his name?
1
3
5
15
When should I crumb the table?
After starters.
After mains.
After desserts.
The guest finish his glass of water, how fast should it be refilled?
1 minute
2 minutes
5 minutes
10 minutes
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