DBO1 - On Road Quiz
DBO1 - On Road Delivery Mastery Quiz
Welcome to the DBO1 - On Road Delivery Mastery Quiz! This interactive quiz is designed to enhance your understanding of safe delivery practices. Test your knowledge and ensure you are prepared for any situation on the road.
- 7 Thought-Provoking Questions
- Instant Feedback on Your Answers
- Opportunity to Win a Raffle Prize!
If you cannot find a safe location for a package, you can…
A. Read Customer Notes
B. Contact the customer. If customer does not answer, reattempt delivery later
C. Call dispatch for assistance
D. All of the Above
When taking a photo of a package, it should be: clear, accurate and not too close to the camera
True
False
If you cannot find a safe location, why should you contact the customer?
A.) If you cannot find a safe location, you can contact the customer for instructions on delivery
B.) It allows you to provide the customer with feedback on where the package can be delivered
C) It helps driver's keep the customer promise of making a successful delivery
D.) All of the above
A secure location is when the package is not easily visible from the sidewalk, has been put inside of a gate, or is located behind a pillar/plant/etc.
True
False
A delivered not received (concession) is when a package is marked as delivered, but the customer called customer service stating they did not receive the package.
True
False
In the event you should get into a accident, you must call dispatch, call the Last Mile Emergency Team # and debrief with a Amazon manager so a incident report is created.
True
False
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