Objection Handling Quiz

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Objection Handling in Health Insurance

Test your knowledge on objection handling related to health insurance with this engaging quiz! Understand the intricacies of accident benefits, daily illness coverage, and specialist visits.

Multiple choice questions
Learn about insurance policies
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5 Questions1 MinutesCreated by NavigatingHealth1

What happens if the basic coverage on the accident benefit is not enough to cover the hospital costs?

If you encounter a shortfall, you will be liable for it, however if you are worried about a shortfall, There is an option for the level 2 accident booster, which increases your maximum expenditure from R175 000 to R350 000 for a small additional premium. This will reduce the possibility of a shortfall.

If you encounter a shortfall Affinity Health will take funds from other benefits to compensate for the shortfall and increase your monthly premuim.

If you encounter a shortfall, you can request a payment plan from the hospital to pay the balance of the shortfall

If you enounter a shortfall, the hospital will keep you at the facility until the balance has been settled.

Daily illness benefit – is this a cashback policy?

Affinity Health does not pay money directly to its clients for this benefit, instead they pay the treating facility directly.

No Affinity Health will only pay half of the expense under the daily illness benefit and the member is liable to pay in the rest.

Affinity Health pays the funds into the members bank account to pay for the procedure and/or treatment under the daily illness benefit.

Affinity will issue the authorisation to the hospital which will indicate how much they will pay for the event, and then they will pay them directly after you have been discharged

Daily illness - what if I’m hospitalised for more than 21 days?

The daily illness covers basic illnesses such as bronchitis and pneumonia. In most cases, according to hospital statistics, hospitalisation doesn’t last longer than 21 days.Even for something more severe, like a heart attack, you’ll find that people are only admitted to the hospital for 5 to 7 days, and for bronchitis, only for 3 to 5 days.

The daily illness covers basic illnesses and if the member stays longer than 21 days, Affinity will allocate funds from other benefits to cover the cost.

The daily illness covers basic illnesses, if the member stays longer than 21 days, Affinity Health will pay half of the cost in hospital and the member will have to pay the rest.

The daily illness covers basic illnesses and the member will have to make a lump sum deposit for an extra 6 days in hospital to the facility and Affinity will refund the member after they have been discharged

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Objection Handling Quiz

Objection Handling in Health Insurance

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