Admin Cert 7

Salesforce Admin Certification Quiz

Test your knowledge and expertise with our comprehensive Salesforce Admin Certification quiz. With a total of 45 challenging questions, this quiz is designed for aspiring Salesforce administrators looking to validate their skills.

Multiple choice and checkbox questions
Covers important topics in Salesforce administration
Score based on your performance

45 Questions11 MinutesCreated by NavigatingCloud123

In previous versions, Data Loader has been known as? Select 2 answers.

AppExchange Data Loader

Sforce Data Loader

Earth Data Loader

Cloud Data Loader

Which functionality is available when customizing tasks? (Choose 2)

Roll-up summary fields can be created for tasks

Record types can be created for tasks

Recurring tasks can be assigned to more than one user

Validation rules can be created for tasks

What can be transferred from one user to another user during mass transfer of account records? Choose 3

Closed cases

Open cases

Closed activities

Open activities

Which statement about products and price books is true? Choose 2 answers

A product can have a different list price in different price books.

Price books that contain assets cannot contain products

Products without a price are automatically added to the standard price book.

The standard and list price for a product can be listed in multiple currencies.

Which reflects the currency of the corporate headquarters?

Corporate Currency

Account Currency

Standard Currency

Organization Currency

Which feature license can be assigned to a user record in salesforce? Choose 2 answers

Opportunity user

Console user

Service cloud user

Knowledge user

If the Time Zone field on your Organization is IST and the Time Zone field on your user record is set to Pacific Standard Time (PST), and you schedule a report to run every day at 2:00 PM then

The report runs every day at between 2:00 PM and 2:29 PM IST

The report runs every day at between 2:00 PM and 2:29 PM PST

The report runs every day at between 2:00 PM and 2:29 PM for the Time Zone of Administrator

Both A & B

What item appears in a user’s My Unresolved Items after synchronization using Salesforce for outlook? Choose 2

Cases not assigned to a contact

Notes not assigned to a record

Emails not assigned to a record

Contacts not assigned to an account

The cloud scheduler has which capability? Choose 2 answers

The cloud scheduler allows user to view available meeting times on lead and contact calendars

Salesforce can automatically propose multiple meeting times based on salesforce user calendars

The cloud scheduler can be enabled at the user profile level

A custom logo can be added to the meeting request email sent to a contact or lead

Universal container has two sales groups each group has its own unique sales process. What is the best way to ensure that sales representatives have access to only the stages relevant to their sales process when working on opportunities?

Page layouts

Multi–select picklists

Record types

Roles

Universal containers wants to capture the invoice number and account credit score for billing cases.How would an administrator accomplish this?Choose 2 answers

Create a validation rule

Create custom fields

Create a support processes

Create a page layout

A system administrator at universal containers needs to mass update the lead source on a number opportunity record. How can this be accomplished? Choose 2 answers

Export opportunities and update using the import wizard

Use the similar opportunities to update the opportunities

Export opportunities and update using the data loader

Create a list view for opportunities and update using inline editing

Which Functionality is not available in Salesforce.com?

Profile Based Login Hours

Profile Based Login IP Ranges

Organization based Login Hours

Organization based Login IP Ranges

Which circumstance will prevent a system administrator from deleting a custom field?

The field is used in a page layout

The field is used in a workflow field update.

The field is part of a field dependency.

The field is used in a report

A user responsible for managing and creating campaigns is unable to create a new campaign even though the users profile has the Create profile permission for campaigns. How should a system administrator grant the correct access to the user?

Create a campaign sharing rule to grant access to the user

Grant the user delegated administration rights to campaigns

Assign the user to the standard marketing user profile

Select the marketing user checkbox on the user record

Which of the following can be done on profiles? Select 3 answers. A. Tab settings

Tab settings

Desktop client access

Field-level Security

Record type assignments

When configuring time dependent workflow actions, which evaluation criteria selection is available? (Choose 2)

Every time a record is viewed

Every time a record is created or edited

When a record is created, or when a record is edited and subsequently met the rule criteria

Only when a record is created

When importing data what happens if some records do NOT met the data validation criteria?

Import Process ignores the data validation criteria

Import process requires user authorization to import the invalid records.

Import process aborts when it encounters the first invalid record.

Import process fails only for the records with invalid data.

Where can multilingual solution search feature be enabled? Choose 2 answers

Solution tab search

Salesforce content

Self Service Portal

Public knowledge base

When can a validation rule be used to prevent invalid data? Choose 3 answers

When records are deleted by a user

When record are imported

When record are edited by user

When records are updated by a workflow rule

How can a system administrator add users to a salesforce organization using chatter free? Choose 2 answers.

Assign chatter Free licenses to users outside the specified email domains

Assign chatter free licenses to existing Salesforce users licenses to existing Salesforce users

Create users in the organization and assign them a chatter free license

Enable invites to allow users to invite others within specified email domains

What is the capability of service cloud (Customer) portal? Choose 2 answers

Customers can log view edit and close their own cases.

The portal can be customized with corporate branding

Customers can view and edit contacts related to their own accounts

The portal and its users can be created without additional licensing

Which of the following are true that can cause data loss when an existing custom field is changed? Select 3 answers.

Changing to or from type Date or Date/Time

Changing to Number from any other type

Changing to one Currency from any other currency type

Changing to number from Percent

Which statement about Community experts is true? Choose 2 answers

Community experts can delete inappropriate community content.

Community experts are designated by an icon.

Community Experts can manage Salesforce Ideas Categories

Community Experts can be designated for Salesforce Ideas or Answers

Admin added a value to opportunity stage picklist but users cant see it. How can admin address this?

Make sure value is active

Make sure value is added appropriate record types

Record type has no page layout referred

Make a workflow actions

A system administrator at Company A created a custom object to capture custom feedback. How can the administrator ensure that users have access to this new object?

Add fields from the feedback object to the account page layout

Create a lookup relationship from the account page to the feedback object

Assign the feedback page layout to the appropriate user profiles

Create a role in the hierarchy to provide user access to the new object

What does the controlling field determine when field dependencies are being created?

The dependent fields that appear on a layout

The default value populated in the dependent field

The values that appear in the dependent field

The field–level–security for the dependent field

What is the purpose of Knowledge? Select 2 answers.

To create articles

To use article to solve cases

To understand salesforce

To explore database.com

What kind of chart groups summarize totals in different levels? Select 2 answers

Grouped line charts

Donut charts

Funnel charts

Bar charts

Which standard report type helps you to analyze your marketing efforts?

Lead reports

Activity reports

Campaign reports

Administrative Reports

Sales reps at UC should not be able to create leads delete their own accounts or send mass emails. How can an admin meet these requirements?

Change the OWD default settings

Modify a standard profile

Create a custom profile

Create a sharing rule

A system administrator at Universal container needs to prevent sales representatives from editing fields on an opportunity once the opportunity has been moved to closed stage. Which data validation tool can be used to accomplish this? Choose 2 answers

Record types and read-only page layouts

Formula fields

Data validation rules

Workflow approvals

The marketing team at UC wants to send an email to each lead received from its website. The country of the incoming lead should determine the language of the email that will be sent to the lead. How can a system admin automate this process?

Create an email template for each language and an assignment rule to send the appropriate template

Create a single email template and use the translation workbench to translate and send the appropriate template.

Create an email template for each language and an auto–response rule to send the appropriate template.

Create an email template for each language and a workflow alert to send the appropriate template.

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