Cross Cultural Conflict & Negotiation Quiz

Which of the following are not conflict-handling modes?

Avoidance

Compromise

Distributive

Collaboration

Cooperative

Competition

Accomodation

Integrative

Assertive

Which of the following best defines conflict?

State of disagreement or opposition between two parties, in which the accomplishment of one party’s objectives neutralizes the other party’s ability to achieve its desired outcome.

Fighting between two or more groups of people or countries

A serious disagreement between people, organizations, or countries with opposing opinions

Which is the 5th step of negotiation?

At which step of the negotiable process is information exchanged?

Step 2

Step 1

Step 4

Step 3

An integrative strategy entails negotiating in a defensive and guarded manner

True

False

Which of the following is not one of the listed sources of conflict?

Prosperity of Conflict

Language Differences

Lack of Ressources

Decision-making methods

Different cultural norms

Americans place importance on building personal relationships by considering feelings during negotiations

True

False

Which of the following is incorrect about negotiation in the US?

Loud and speak over others

Indirectly state disagreements

Personal feelings are disregarded

Fast-paced back and forth communication

Negotiations in China are best done one-on-one since individuals in China like to get to know you personally

True

False

It's a good way to invest some time explaining your company's history while giving a presentation in China

True

False

In high context culture, messages are implicit & direct whereas in a low context culture, messages tend to be indirect

True

False

Which 3 statements are true about negotiations in China and Japan?

Place importance on the legal effect of contracts

Gifting counterparts to show friendship

Personal feelings are prioritized

Straight to the point

Non-verbal communication is common

Time is money

Face plays a huge role in the Japanese culture

True

False

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