Email Etiquette

Which of the following is a proper subject line for an email message? Before you hit “send,” take a moment to write a subject line that accurately describes the content, giving your reader a concrete reason to open your message. A vague or blank subject line is a missed opportunity to inform or persuade your reader. Remember — your message is not the only one in your recipient’s mailbox. A clear subject line will help a busy professional to decide that your email is worthwhile.
Subject: [Blank]
Subject: “Important! Read Immediately!!“
Subject: “That file you requested.“
Subject: “All Cars in the Lower Lot Will Be Towed in 1 Hour.”
Keep the message focused. Purpose. Directness. Organization. Number your points in more complex message. Split unrelated points into separate, purposeful emails. Politeness. To help your reader focus on your message: keep your text readable. Proofread, especially when your message asks your recipient to do work for you. All-caps comes across as shouting, and no-caps makes you look like a lazy teenager. Regardless of your intention, people will respond accordingly. If you are in middle school, a gushing statement “thx 4 ur help 2day ur gr8!″ may make a busy professional smile — or shudder. Often, the sweetness of the gesture won’t be enough. U want ur prof r ur boss 2 think u cant spl? LOL ;-) Write short paragraphs, separated by blank lines. Most people find unbroken blocks of text boring, or even intimidating. Take the time to format your message for the ease of your reader. Avoid fancy typefaces. Don’t depend upon bold font or large size to add nuances. Your recipient’s email reader may not have all the features that yours does. In a pinch, use asterisks to show *emphasis*.Taking this information into account, please select the one of the following answers which depicts these stipulations.
€�Site is down, but I can’t troubleshoot without the new password. Do you know it?”
€�Dearest Arnold: I would be very much obliged if, at your earliest convenience, you could send me the current password for the website. I look forward to your response. Have a nice day! Yours Truly, Philomena.”
“Need the password for the website.”
Email identification is key when emailing someone who may not be familiar with you or the email you are sending or replying from. Which of the following provides sufficient email identification?
To: Professor Blinderson From: FuZzYkItTy2000@hotmail.com Subject: [Blank]Yo goin 2 miss class whats the homework
To: Professor Blinderson From: m.ponsybil@gmail.com Subject: EL227 Absence, Oct 10Hello, Prof. Blinderson. This is Morris Ponsybil, from EL227 section 2.This morning, I just found out that the curling team has advanced to the playoffs, so I’m going to be out of town on the 10th.According to the syllabus, it looks like I will miss a paper workshop and the discussion of Chapter 10. May I email you my Chapter 10 discussion questions before I leave town? And could I come to your office hour at 2pm on the 12th, in order to discuss the paper? I’ve asked Cheryl Jones to take notes for me.Thank you very much. I’ll see you in class tomorrow.
Read before you click "send". Proofread. If an email is filled with text acronyms or mispellings, it may appear unprofessional or come off as unimportant. Which of the following shows professional content?
Mr. Fisher, I am working on an important research project and was given your name as a possible POC for some topic specific information. Would it be possible to set up a meeting with you next week when you are available? Thank you in advance, Paul
Hey Mr. fisher, Im working on this project and need sum help. Would you meet with me tmrw at 4ish. thanks. paul
For many companies and businesses, email correspondence is a pertinent form of communication. As an employee it may be part of your duties to stay informed through email. It may also be important in communicating between your boss and colleagues. Which of the following is acceptable email management criteria.
I check my email upon arriving to my shift to stay aware and up to date on any information that may have been sent out. I then prioritize the details to accomplish tasks efficiently.
I check my email every other day and only skim for info pertaining to me only.
I check my email at the beginning of each week and prioritize information and tasks.
Part of email etiquette is also ensuring that information keeps flowing in a timely fashion. Some employers may require confirmation of emails being recevied or read and may like employees responding with confirmation and understanding of the material within the email. Which of the following is the best way to handle time sensitive emails?
Checking for time specific emails to answer those first by skimming.
Checking email daily and responding to the appropriate emails as soon as possible, even if it is just letting them know that you have received and will read at a later time, when your schedule permits.
Checking email every other day and replying whenever you have a chance.
 
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