The Yard Training Refresher
The Yard Training Refresher Quiz
Welcome to the Yard Training Refresher Quiz, designed to enhance your understanding of essential practices in our kitchen and customer service. Test your knowledge and ensure you're up to date with our standards!
- 6 engaging multiple-choice questions
- Evaluate your readiness for the job
- Perfect for new and returning team members
Whats the most important thing to remember when getting a new gallon of milk from the kitchen fridge?
Always start with the milk furthest to the left.
Always start with the milk furthest to the right.
Choose the milk with the latest expiration date.
After you restock a drizzle...
Wipe down the edges and clean the lid so there is no drizzle on the outside of the bucket.
Sometimes drizzle will get on the outside of the bucket, but this is okay because it's busy.
The bucket does not need to be perfectly clean because whoever closes will clean it.
When dipping shakes...
It's okay to dip a little too much, because we don't want to be short and then have to go back and add to it.
If there is extra in the mixing cup, that's fine to eat without checking with a manager.
It's important to get the right amount, and not too much.
If we're busy, we should hurry and it's okay if ice cream falls into the bottom of the freezer.
A customer in line asks if Butter Pecan has nuts in it. What is the correct response?
Are you serious? Of course it has nuts.
Yes.
Do you have a nut allergy?
A customer walks in with a cane, obviously struggling to walk. What would be an appropriate action to take if you're in the dining room?
Ask the customer if they would like assistance.
Ask the customer why they have a cane so we can assist them if they are disabled.
Treat them like any other customer.
One of our guests is not wearing a mask. You have asked if they have their mask, and they respond that they have a medical condition that prevents them from wearing a mask. You should say...
What medical condition?
Okay, thank you for letting us know.
You have to leave. Everyone must wear a mask.
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