Professional communication

You answer 3 of 3 questions correctly in order to verify that you have successfully completed this course

Which of the following statements is true?

Most recipients will only read the subject line making it the most important part of an email

You have the ability to recall an email under any circumstances

Addressees in the "BCC" field will receive subsequent email responses from adressees in the "TO" field

Which fundamental ethical principles are most applicable to CPA's when communicating?

Due care and objectivity

Integrity and competence

Professional behaviour and confidentiality

Which statement is recommended good practice?

Typing while taking a call with a client over speaker phone

Reviewing your email for good grammar and spelling prior to sending it

Using descriptive email subject lines of 60 characters or more

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