1. What is the correct syllables from the word "yesterday"?
Yes - ter - day
Yest - er - day
Yest - ter - day
Yes - terr - day
2. Could I speak to your manager?
Making a call
Getting a call
None
3. Just a minute, I'll get him.
Making a call
Getting a call
None
4. Could I leave a message?
Making a call
Getting a call
None
5. Could you tell him that I called?
Making a call
Getting a call
None
6. Would _______ like anything else?
Can
Order
You
Me
7. ___________ you like anything some drinks?
Could
Can
You
Would
8. I'll __________ a cheeseburger value meal.
What
Drink
Have
Wait
9. I'll get _________ for you right away.
That
You
Can
I
10. Would you like __________________ to drink?
Something
Order
Can
Have
11. Can I have a hotdog, ___________?
For
Me
Please
Okay
Arrange the following
Hi, can I help you?
Yes, I'd like the cheeseburger set.
A cheeseburger set? Okay. Is that for here or to go?
To go. And could I get iced tea with that?
Iced tea? sure. One moment please.
Arrange the conversation
Can I help you?
Can I have a hotdog, please?
Sure, Mustard and Relish?
Yes, and also 2 cola
Okay 2 cola.
14. Who said this " Welcome to KFC", can I help you?
Server
Customer
15. Who said this " Would you like a fries?
Server
Customer
16. Who said this " I'll have a cheeseburger for two"
Server
Customer
17. Who said this " Small, medium or larger?
Server
Customer
18. Correct syllables for "chocolate"
Cho - col - ate
Choc - o - late
Cho - co - late
None
19. Correct syllable for "restaurant"
Res - au - rant
Rest - au - rant
Resta - u - rant
None
What is the name of your English Teacher ?
Christian Tan
Christy Ray Tan
Christian Ray Tan
Chris John Tan
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