FS Intake Trivia

A detailed illustration showing a medical professional interacting with a computer displaying insurance forms and patient information, emphasizing communication and problem-solving in a healthcare setting.

FS Intake Trivia Challenge

Test your knowledge on FS intake processes with this engaging quiz! Designed for professionals in the field, it covers essential topics that are pivotal to ensuring effective patient care and accurate payor interactions.

Join now to:

Enhance your understanding of payor communication.
Identify common reasons for service denials.
Learn best practices for verification and eligibility requests.

8 Questions2 MinutesCreated by ResolvingIssue21

What payor is loaded when you have exhausted your options in obtaining information from the clinic and/or patient?

Pending Payor Load/Verification

Self Pay Pending Insurance

Private Pay

COMM Self Pay

Services are denied for lack of information, that usually means we need to change the code being requested.

True

False

Patient services are being rendered in the patient's home, which verbiage should be used when requesting eligibility and benefits as well authorization?

Does plan cover compound medications administered through DME (implanted pain pump)?

Does plan cover home infusion therapy services, nursing services are involved?

Patient services are being rendered in the physician's office, which verbiage should be used when requesting eligibility and benefits as well authorization?

Does plan cover compound medications administered through DME (implanted pain pump)

Does plan cover home infusion therapy services, nursing services are involved.

If the prior verifier worked the account incorrectly, usually we just notate it already worked and close out the task.

True

False

The patient's plan termed, and a new insurance has been loaded. This is also an existing patient, which step should be performed before task is closed?

Flag the account

Create and a pending auth shell

Create credit rebill assignment

If a payor pushes back and states drugs are covered through the pharmacy, what would be your next steps?

Ask for name and reference #

Ask which dept process auth for drugs through the medical benefit that are not listed on the payor's auth list

Say thank you and end the call. Notate account and close task.

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FS Intake Trivia

FS Intake Trivia Challenge

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