350 2
Doors 1, 2 and 4 on the right are used as _______________. Select
Emergency doors
Entry doors
Service Doors
Service doors and emergency exits during an emergency
What is the seat configuration of the SCL cabin on the A350 LH?
1-2-1
2-4-2
3-3-3
3-4-3
Starboard refer to _____ side of the aircraft while port refers to the ____ side of aircraft when facing forward.
Right, left
Left, right
Front, tail
Tail, front
Identify the abbreviation of the following cabin zone? JCL is ________
Business class
Premium economy
Economy class
Identify the abbreviation of the following cabin zone? SCL is __________
Business class
Premium economy
Economy class
Identify the abbreviation of the following cabin zone? YCL is _________
Business class
Premium economy
Economy class
The passenger is elderly but appears to be strong and capable of opening the exit. Can he be seated next to the emergency exit?
Yes
No
What is the middle compartment used for on a YCL Recaro seat on the A350 LH2 and MH aircraft?
It is used to stow the table
It contains the USB port and headphone jack
It is used to stow bags
It is used as an amenity storage
For aircraft fitted with SCL, seat row numbers will start from row __________.
31
33
41
43
All YCL Recaro seats on the A350 LH and A350 MH have their own In-Seat Power Supply (ISPS) outlet.
True
False
An amenity kit will be provided to YCL passengers in which of the following instances?
Med haul flights (more than 3 hours)
Day flights, ETD 0600-1800, (more than 8 hours)
Overnight flights, ETD 1800-0600, (more than 5 hours)
The entrance to the CCRF on the A350 LH and ULR is located near ______.
Door 4 right
Door 1 left
Door 3 left
Door 1 right
The IFE system on the A350 MH is by ___________ while the one used on the A350 LH1, A350 LH2 and A350 ULR is by __________.
Thales Avant, Panasonic
Panasonic, Thales Avant
YCL monitors on all the A350 aircraft has touchscreen capabilities.
True
False
All the YCL seats on the A350 MH has a Passenger Console Unit (PCU) / Handset.
True
False
For both A350 LH and MH aircraft, the IFE Emergency Switch for YCL seats is located below the seat on the aisle side. Do you know which seat the switch is located under?
A
B
C
D
E
G
H
J
K
Passengers can stow one or more piece of luggage under their seats as long as the item(s) stowed fit under the seat and move / block the escape route of passengers during an emergency.
True
False
Overhead stowage bins can be used to stow which of the following items?
Passenger's Bags
Safety Equipment
Passenger Amenities
Bassinet
The lateral overhead stowage bin of an A350 aircraft can carry a maximum load of _______.
35 kg
40 kg
45 kg
50 kg
What are the items that can be stowed in the doghouse?
Extra Pillows
Newspaper
Safety Equipment
Blankets
Amenity Kits
What are the items that can be stowed in the closet?
Passenger amenities
Wheelchair
Blankets
Bassinets
Coat Hangers
Newspapers
Passengers' Jacket
Where is the Return-to-Seat sign located?
Seat control panel
Lavatory
Passenger Service Unit (PSU)
All of the above
_____________ are the lowest priority calls on the interphone function.
Conference calls
All other station-to-station calls
Chief purser calls
Emergency calls
What should you dial to make an emergency call to the cockpit?
PRIO > CAPT > SEND
CAPT > PRIO > SEND
CAPT > SEND
EMER > SEND
The ____ light will come on at the relevant Area Call Panel (ACP) when a passenger activates the passenger call button on his seat
Pink
Blue
Amber
Green
The _____ light will come on at the relevant Area Call Panel (ACP) when the passenger activates the call button in the toilet.
Pink
Amber
Blue
Green
What should you dial to make a non-emergency call to the cockpit?
EMER > SEND
PRIO > CAPT > SEND
CAPT > SEND
CAPT > PRIO > SEND
Where is the function of the EMER button on the FAP sub-panel?
It activates the Evacuation Alert System.
It activates the In-Seat Power System.
It activates the Emergency Lighting System.
It resets the aural and visual warnings of the Evacuation Alert System.
The temperature changes per area should be limited to about 0.5 degree Celcius every ____ minutes?
20
30
45
60
________ flashing light appears on the ACP when smoke is detected in the lavatory.
Grey
Pink
Red
Amber
The Attendant Indication Panel (AIP) enables crew to control and/or to survey them temperature, lights and smoke detection in the crew rest compartment.
True
False
What happens when there is a call to the crew station?
Call chime is heard from loudspeakers in the relevant cabin
Pink steady light on ACP will illuminate.
Messages will be shown on the AIP.
All of the above.
GSM service will be automatically available at altitude above __________.
10 000 feet
15 000 feet
20 000 feet
25 000 feet
The eXConnect system provides passengers with the ability to connect their Wi-Fi enabled devices to the ground while in the air.
True
False
What is the different connectivity service providers on the A350-900 LH aircraft?
Panasonic GCS
OnAir GX
What is the different connectivity service providers on the A350-900 MH aircraft?
Panasonic GCS
OnAir GX
What is the different connectivity service providers on the A350-900 ULR aircraft?
Panasonic GCS
OnAir GX
All crew are allowed to make changes to the settings for the various functions in the CT e.g. Sending of ACARS message, send standard or customised text messages to the seats.
True
False
A full seat reset should be performed when passengers experience difficulty with their entertainment system / seat equipment to eliminate future problems.
True
False
All entertainment functions will be disabled during cabin decompression except ________
PRAM
Power to Personal Electronic Device (PED) ports
PA override
Passenger Service System (PSS)
When resetting the thermostat control unit, you should wait ______ seconds before setting the switch back to the ON position.
5
10
15
20
What should you do if the flush is not working during the flight?
Inform Complex Leader
Record the defect in the Cabin Defect Log
Lock the lavatory door and stick a Lavatory Unserviceable sticker on the door
Who should the crew inform if the flush is not working when they are conducting the lavatory checks on ground?
Pilot
Ground Engineer
Complex leader
What should you do if the amber attendant call indicator light outside the lavatory does not illuminate when crew conducts the lavatory checks as part of their ground duties?
Lock the lavatory door and sticker on the door
Record the defect in the CDL immediately.
Inform Complex Leader
There are baby nursing tables in all the lavatories on the A350 aircraft.
True
False
How many PRMD lavatories are there on each A350 aircraft?
1
2
3
4
YCL toothbrush sets should be displayed in the lavatory on flights where YCL amenity kits are already being distributed.
True
False
Assist handles can be found in all the lavatories on the A350 aircraft.
True
False
Which of the following is part of crew duty before the flight takes off?
Check that the lights, attendant call button, lavatory flush, smoke detector system, sink tap, and lights are working
Collect the necessary toiletries from the toiletry air larder and display them in the toiletry display units
Remove the bottle caps of toiletries and stow caps in the galley before display them
Change the waste bin bag.
When should crew check the SCL/YCL lavatories?
During meal service
Every 15-20 mins
After every use
When there is a long queue
Crew should flush the lavatories an additional _______ to prevent chokes.
1 time
1 - 2 times
2 - 3 times
3 or more times
Air fresheners should be spray upon completion of lavatory checks to maintain freshness.
True
False
During flight, crew concerned must transfer the second service casseroles to the ovens ______ before the service starts.
30 mins
1 hour
90 mins
2 hours
Snacks are ONLY catered for flights 9 hours and above.
True
False
An Atlas Standard oven rack can stow ________ meal casseroles.
28
30
32
34
How many 2/3 size trays can be loaded into an Atlas Standard meal cart?
24
28
36
42
What switch should you press when an attempted hijack is progress?
Circuit Breakers
Emergency Cabin Alert Switch
Air Chiller Compartment Switch
Emergency Power Switch
What does it indicate when the NETWORK LOSS button is lighted up in amber on galley equipment.
Communication is lost with the aircraft network
The galley equipment is in error mode
No electrical power is supplied to the unit
The galley equipment is in STANDY MODE
The Galley Waste Disposal Unit (GWDU) is available in each galley on the all A350 aircraft.
True
False
Which of the following are indications of hot water backflow?
Low water indicator light on coffee machines
Spurting of hot water/hot air from water boilers
No water in galleys and/or lavatories
Very slow brewing on all coffee machines
How many cooling modes does the chiller/freezer has?
2
3
4
5
The ON/OFF pushbutton for the Steam Oven, Bun Warmer, Beverage maker, chiller, and Freezer has 3 different colours to indicate the status of equipment.
AMBER indicates ERROR mode
GREEN indicates the unit is ON
BLUE indicates the unit is OFF
AMBER indicates the unit is ON
Which of the following statements is true when using the microwave oven?
Always pause the heating process to stir the food items because there may be uneven heat distribution within the microwave
Do not operate the oven if it is damaged, empty or when the door is open
Always transfer food items into microwaveable containers or crockery before heating
It is not a problem to put metal objects, including aluminum foil, in the microwave oven.
The Integrated Galley Trash Compactor (IGTC) is available in YCL on all A350 aircraft.
True
False
Trash compactor boxes can be uplifted ex-STN.
True
False
The Chief Steward/Stewardess can be identified by their _________ tie and kebaya.
Blue
Purple
Green
Red
C6 in YCL as top-up will be necessary on all A350 LH flight with a FDP > 13 hours
True
False
Chinese, Japanese, and Korean crew will wear gold coloured name tags.
True
False
Crew-in-charge of checking the Cabin Crew Rest Facility (CCRF) are required to conduct a security check of the bunks and the serviceability of the safety equipment as part of their duties.
True
False
Foreign crew who serve in the aircraft comes from the following countries around Asia EXCEPT ___________
India
Cambodia
Thailand
Indonesia
Who is responsible for the arming and disarming of doors.
Primary crew
Secondary crew
Technical crew
Supernumerary crew
What are the duties expected of all crew members during boarding?
Offer assistance to mothers / families travelling with infants and children
Assist with storage of baggage and make sure that the overhead compartments' space is fully utilised
Greet passengers, check boarding passes and direct passengers to their seats
All of the above
All female crew are required to change into their cabin safety shoes before TTOL.
True
False
In the event of a two-door boarding, where should the foreign FSS be position?
D2L
Galley
In their respective cabin
D1L
What are the safety duties crew will need to perform before passenger boarding? Select all that apply.
Check the Flight Crew Rest Facility and Cabin Crew Rest Facility.
Check safety video and clarity of screens.
Check that the safety demonstration kits are in place.
Check and ensure that the serviceability and correct number of safety equipment is correct
Which of the following stations do NOT allow newspapers to be set up at the aerobridge.
Canberra
Manchester
London
Melbourne
Drinks and coffee/tea must be offered together with tray distribution.
False
True
For flights into SIN, eCCVR should be raised when handling over items to the "Lost and Found" office for their follow up.
True
False
________ will conduct inflight sales after the first meal service on all A350 flights.
LS6
C2
C4
C3
Which of the following flights do not have an after take off drink service?
BKK-SIN
SIN-SGN
SIN-HKG
JNB-CPT
Apple juice is included in WBJ service on flights to and from India.
True
False
Ground drinks will be served on flight delayed by more than 15 mins upon consultation and approval from the IFM.
True
False
Champagne is served to all passengers travelling in SCL and YCL.
True
False
Rounds of juice/water should be offered every _____ mins during the lull period.
20
30
45
60
Besides orange juice, what are the juices placed on the cart top for breakfast service?
Pineapple juice
Guava juice
Tomato juice
Apple juice
The first meal will be conducted after take-off and the second meal 3 hours before landing on all flights.
True
False
Ambient meals will be uplifted ex-SIN for round trip use. They cannot be uplifted ex-STN.
True
False
The content from ambient meals must be transferred onto a YCL casserole and covered with a foil cover before heating it in the oven for 15-20 mins.
True
False
Snacks are uplifted on flights above _______ hours.
6
7
8
9
On the A30 LH, tray distribution for the first meal service will start at Row________.
55
47
45
31
Passengers who requested for SPML / BTC should be offered a drink when the carts go out into the cabin.
True
False
Meal service will start from AFT to FWD for the first meal service.
True
False
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