Lesson 5 Communication Apprehension, Communication breakdown, and culture

What is communication apprehension?

Fear or anxiety about communicating with others

Lack of interest in communication

Inability to communicate effectively

A dislike for verbal communication

Which of the following can contribute to communication breakdown?

What is the main goal of communication?

To exchange information and ideas

To persuade others

To entertain

To express emotions

What is communication apprehension often rooted in?

Fear of judgment or criticism

Lack of knowledge

Shyness

Inability to articulate thoughts

How can cultural differences impact communication?

What is the difference between verbal and nonverbal communication?

Verbal communication involves spoken or written words, while nonverbal communication encompasses gestures, facial expressions, and body language

Verbal communication is more important than nonverbal communication

Verbal communication is universal, while nonverbal communication varies across cultures

Verbal communication is conscious, while nonverbal communication is unconscious

How can communication apprehension be overcome?

Practice and exposure to communication situations

Seeking support from others

Developing effective listening skills

Avoiding communication altogether

Using medication to reduce anxiety

What is the role of feedback in communication?

To provide clarity and confirmation of understanding

To interrupt the flow of communication

To criticize and evaluate

To entertain and engage

How does culture influence communication styles?

Different levels of directness and indirectness

Varied use of gestures and body language

Diverse perceptions of personal space

Varying attitudes towards time

Disagreements over the importance of eye contact

What is the impact of communication breakdown on relationships?

It can lead to misunderstandings, conflicts, and deteriorating relationships

It has no significant impact on relationships

It strengthens relationships by promoting problem-solving

It enhances trust and understanding

What is the difference between high-context and low-context communication?

High-context communication relies heavily on nonverbal cues and shared cultural knowledge, while low-context communication emphasizes explicit verbal messages

High-context communication is more common in individualistic cultures, while low-context communication is prevalent in collectivistic cultures

High-context communication is more effective than low-context communication

High-context communication involves fewer words than low-context communication

How does communication apprehension affect academic performance?

It can hinder participation in class discussions and presentations

It may lead to avoidance of public speaking assignments

It has no impact on academic performance

It improves critical thinking skills

It enhances written communication abilities

What is the role of culture in shaping communication apprehension?

Culture can influence individuals' attitudes towards communication and their comfort levels in different communication situations

Culture has no impact on communication apprehension

Communication apprehension is solely determined by individual personality traits

Communication apprehension is a universal phenomenon

How can cultural sensitivity be developed?

By learning about and respecting different cultural practices and beliefs

By engaging in intercultural experiences and interactions

By avoiding contact with individuals from different cultures

By relying solely on stereotypes and generalizations

By disregarding cultural differences and focusing on similarities

What is the impact of communication breakdown on workplace productivity?

It can lead to misunderstandings, errors, and decreased efficiency

It improves collaboration and teamwork

It has no significant impact on workplace productivity

It enhances employee satisfaction and morale

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Lesson 5 Communication Apprehension, Communication breakdown, and culture

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