MCFC Modules Assessment (2)

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True or False: A disability can only be physical?

False

True or False: Football clubs are exempt from making reasonable adjustments to accomodate people with a disability?

False

True or False: The Equality Act also relates to the Club as a place of work?

True

True or False: Accessible toilets are only for wheelchair users?

False

True or False: The Club believes in 'The Medical Model' of disability?

False

True or False: Visual impairment is an example of inclusive language?

False

True or False: The Club does not have an access statement?

False

True or False: The Club has a dedicated access team?

True

True or False: The Club does not use feedback from supporters?

False

Which of the following statements best describes the term 'equality' in the workplace?

Ensuring the workplace is free from discriminatory practices

Which of the following statements best describes 'harassment'?

Harassment is an unreasonable behaviour related to a protected characteristic that causes a person distress

Which of the following constitutes discrimination in the workplace?

Not hiring a person suitably qualified for the job advertised because they are female

Which of the following statements best describes the term 'diversity' in the workplace?

Diversity is about recognising that people are different; not only in obvious differences but more subtle differences

If a discrimination or bully complaint is proven, which of the following actions is open to an organisation?

Begin disciplinary action up to and including dismissal

Which one of the following best describes bullying behaviour?

Repeated conduct considered offensive to a reasonable person

Whose responsibility is it to comlpy with equality legislation in the workplace?

All employees of every level

If an informal complaint is made regarding unacceptable behaviour, the matter is immediately treated as a disciplinary offence?

False

How can informal procedures help to resolve an issue?

Allows an individual an opportunity to modify their behaviour and to facilitate a continued working relationship betweem the two parties

What is a 'Safety Certificate'?

A safety certificate will set the permitted capacity of the sports stadium together with the detailed terms and conditions which management must comply in order to operate the stadium at it's permitted capacity and ensure reasonable safety

Which of the following are examples of potential hazards

A slippery stair gate

What is a near miss?

An event that, whilst not caused harm, had the potential to cause injury or ill health

Which of the following does not fall into your responsibilities as a worker or employee?

Fix equipment yourself when you see it in need of repair

If someone is a contractor what colour pass should they wear?

Orange

Which of the following is not a food contaminant?

Glass

Disinfectant

Mouse droppings

Water

What should you use spray sanitiser on?

Floor

Food preparation surfaces

Ceiling

Customer chairs

What must you do before starting work, during work and after any break?

Wash your hands

Have something to eat

Make any phone calls you need to

Change your uniform

Which illness must you report to your manager?

Backache

Sore neck

Diarrhoea

Hangover

If you cut your finger at work you must:

Take the rest of the day off

Cover it with a blue plaster and alert your manager/ supervisor

Cover it with a bandage

Leave the wound uncovered

What action should be taken if a spillage occurs?

Wipe it up

Notify other staff the floor is wet

Both

When using chemical cleaners what should you never do?

Mix chemicals together

Ensure the container is labelled

Read the instrcutions

Wear personal protective equipment

If lifting a heavy load you should:

Bend your knees not your back

Ask for help if the load is heavy

Keep your back straight and lean over slightly

All of the above

Shoes must be:

White

Backless

High-heeled

Slip resisting

When is it acceptable to smoke in a food prep area?

When you are on your break

Never

Before you start working

When no one is looking

When dealing with a customer complaint you should:

Make excuses

Blame others

Be friendley and courteous

Walk away

Where should broken glass be disposed of?

In the main kitchen

In a designated glass bin in your area of work

In the nearest available bin

The germs present in raw food can be destroyed by thorough cooking at what temperature?

37 degrees celsius

Above 70 degrees celsius

Between 30 and 40 degrees celsius

Below 5 degrees celsius

If you see a fire extinguisher is missing what should you do?

Ignore it

Report it to your manager

Take one from another area

Call the fire brigade

When taking food temperatures what should you do?

Stick your finger in the food to see if it is hot

Use a sanitised probe thermometer

Take a bite out of one batch to check if it is cooked

Blow on it until it stops steaming

Which is the correct phrase?

Clean once or twice

Clean before you leave

Clean before an inspection

Clean as you go

Personal protective equipment (PPE) worn by staff is designed:

To stop from contaminating you

So you are protected from injury

So your own clothes don't get dirty

To stop your own clothes getting damaged

Which of the following is not a vehicle of cross contamination? Ie can transfer contamination between raw and cooked food

Hands

Raw chicken

Utensils

Wiping clothes

If you discover a fire the first thing you should do is:

Run away

Alert someone

Open all doors and windows

Try to fight the fire

Which answer is not a control of possible food contamination?

Keeping raw food separated from ready to eat food

Washing hands regularly

Sanitising food surfaces and equipment

Wearing ear rings

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MCFC Modules Assessment (2)

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