Quiz Maker LogoMake your own QuizCopy & Edit
Make your own quizManage my QuizzesPlans / FeaturesGuides and HelpContactPrivacy & Security

Customer Satisfaction and Retention

What is customer relationship management?
Finding the customer after they make the purchase and making sure they are still satisfied.
Never talking to a customer again
Sending them annoying coupon emails
What is suggestion selling?
Giving them suggestions on what product to buy
Giving them suggestions on what brand to buy
Selling suggestions
Selling additional goods or services to a customer.
How do you maintain a customer relationship?
Get their number and text them constantly
Keeping in contact with them after they make the purchase
Show up at their door every few weeks
How many rules for suggestion selling are there?
3
4
5
6
7
8
What should you NOT do during the after sale process?
Bag the merchandise with care
Reassure the customer of his or her wise purchase
Be rude, they already purchased the item anyway, why do I still need to be nice, they took forever to decide
{"name":"Customer Satisfaction and Retention", "url":"https://www.quiz-maker.com/QPREVIEW","txt":"what is customer relationship management?, What is suggestion selling?, How do you maintain a customer relationship?","img":"https://www.quiz-maker.com/3012/images/ogquiz.png"}

More Quizzes

Are you qualified to be a good parent?
1160
15 Mahuru - Pūrākau me ngā taniwha/ ngārara - Myths and Monsters
630
Nutrition
210
What To Do In The Time Of Boredom
740
Q-FIESTA
15811
Periodic Tables Quiz
520
FMRI video quiz
72360
Seberapa Akrab Kamu Sama Karedok?
420
SunneXmen - #TheXFactor Quiz The good guy? Or the bad guy? Want to know what you are? Take this quiz and find out which XMen character you are.
520
Who knows Eric Cartman the Best.
1586
Grøn energi
420
SRB_3. WOW, YOU AND YOUR FRIENDS ARE HEADLINING A FESTIVAL We’ll reveal your band name
840
Quiz Maker Logo Make your own Quiz
Powered by: Quiz Maker