Mini Quiz 04/29/2022
What are the names of our ECE President and VPs
Chris Eisdurfer, Martha Rub, Micheal Baldwin
Chris Eisdorfer, Marta Rub, Michael Baldwin
Chris Eisdorfer, Martha Rub, Michael Baldwin
Chris Eisdorfer, Marta Rub, Micheal Baldwin
When should you offer the Customer Portal (Select all that apply)
Policy is Active or Pending Active
Policy is Terminated
When transferring a customer to a different department
When a transfer fails (Ex: Routed to VM)
When a policy is Pending Cancellation
What is the Turnaround Time for Retention right now?
24 business hours
24-48 hours
2 business days
3-5 business days.
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