Dispensary Workflow

What is your first and last name?

When a patient is at the window you must ask them what two questions?

Why is this information recorded on the patient intake log? (Select all that apply)

If the patient is at the window and the Rx's are not in the E-Rx Queue you should: (select all that apply)

When checking the inventory it is important to let the patient know what you are doing.

Give an example of what to say to a patient after checking the inventory and the medications are in stock.

What should you do if a patient does not have their insurance card with them?

Where should you record the patients name, meds in/out of stock, and any notes?

What should be done when a prescription comes into the E-rx queue?