Client Care Specialist
Client Care Specialist Quiz
Test your knowledge on client care with our engaging quiz designed specifically for Client Care Specialists! Answer questions about policies, vehicle information, and customer service best practices.
Whether you're a seasoned professional or just starting out, this quiz will help reinforce your understanding and prepare you for real-world scenarios. Challenge yourself with questions like:
- What is the first thing to do when working a new lead?
- Who handles Fleet Sales over at Business Elite?
What is the first thing you do when working a new lead?
Search the system
Email the customer
Text the customer
Call the customer
What source are you suppose to pick when transferring a customer from one store the another?
Internet
Phone
Showroom
Campaign
Who is the General Manager at Subaru
Jeff Williams
Jeff Harmon
Creed
Henry Allen
What manufacturer uses dogs in their commercial advertising?
Hyundai
Chevrolet
Subaru
Volkswagen
What does an SP mean on the front of a stock number?
Stock Purchase
Auction Purchase
Trade-In
Street Purchase
Who assigns Commercial Product Specialist down at Business Elite?
Gary Carnes
Me (Sam)
Chandler Bainter
Dave Fuller
How long do you have to wait to bell something at Chevy if a manager doesn't respond to you?
15 minutes
20 minutes
10 Minutes
5 Minutes
What is the only store that offers buy here pay here under the right conditions?
Subaru
Chevrolet
Volkswagen
CDJR
Where should you get a price of a new vehicle for a customer?
Homenet
Our Website
DriveCentric
The Lead Itself
What should you tell customers to bring with them when they are going to visit the dealership?
Their Patience
License & Insurance
Attitude
Repair receipts for Trade
What is another name for a Goose Neck?
Spare Tire
5th Wheel
A Straw
Trailer Hitch
What info do we need from a wholesaler if the decide to buy a used vehicle from us?
Their Drivers License
Cashiers Check & Insurance Card
Dealers License & Federal Tax ID
Drivers License & Insurance Card
Who has been with Bachman longer?
Sam Staab
Josh Brimm
Louis WIlberding
Donna Ashley
Who handles Fleet Sales over at Business Elite?
Randy Weber
Chandler Bainter
Mike Jacobs
Chuck Hill
How many models does Subaru offer?
5
8
7
9
How many different models does Chrysler offer?
5
6
2
4
How many Sedans does Chevrolet make?
5
2
4
8
How Many SUV models does Chevrolet offer?
7
8
4
6
What year did Bachman Chevrolet open their doors?
1980
1985
1990
1986
What Cab size truck has four full size doors?
Double Cab
Extended Cab
Crew Cab
Regular Cab
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