Maintenance Quiz 4/21 - 4/27

What is your name?

If you're hosting a room in mid-consultation and notice that the response time has been delayed, its okay to continue responding normally and do not need to apologize for the delay

To enter in a phone users CC info, what should you click to enter the information in?

Lets say you're on the phone with a client and they say they want to pay with paypal when you ask them how they want to do the payment info, what command should you use to send them onto the site and to the payment wizard?

Lets say that you're on the phone with a client and first they chose to put their CC info, so you click the "hearts" and try, but the card declines and the user decides they want to use paypal. What command would you use to get them onto the site and to show them the paypal option?

Where can a client find their session history?

If a client wants to postpone the trial after you started the timer(lets say its been 3 minutes), what should you do?

If a user responds "no" to having suicidal thoughts and you want to send them the crisis agreement (not the crisis command that sends them the hotline), what would that command look like?

How many personalized questions does Amber ask in an online consultation before introducing the coach (/coach)

Users in a consultation see the timer at the top of the page

Users see how many hearts they have (which would be 0) at the top of their page

Clients can see how many hearts they have at the top of the page

Clients can see how many minutes have gone by at the top of the page

Clients see the appointments button at the top of the page

Clients can manually schedule appointments by themselves

Clients can see the appointment button in their User Menu