CHAMPION CERTIFICATION

Return on Ministry is the ____________ of a ministry in relation to the ____________ it utilizes. (Check all that apply.)
Measurement
Resources
Return
Utilization
Effectiveness
Metrics, activities, systems and identity are all parts of the Values Triangle?
True
False
The 3 E’s of Metrics are: Economy, Efficiency & Empire
True
False
The Systems Trinity is made up of 3 components People, _________ and Technology.
Process
Imagination
Ideas
Prayer
Documented processes improve
The back door to avoid losing visitors before you’ve met them
Comfort in transition for visitors.
Communication between ministries
Documented processes create
The back door to avoid losing visitors before you’ve met them
Comfort in transition for visitors.
Communication between ministries
Documented processes help to close
The back door to avoid losing visitors before you’ve met them
Comfort in transition for visitors.
Communication between ministries
The Balanced Score Card is composed of the quadrants that make up a healthy church. They are Operations, Outreach, Community and _______________________.
Spiritual
Family
Internet
Missions
Money
______________ ____________ are defined as steps in your church to become more engaged, involved and invested in the church.
Spiritual Decisions
Membership process
Volunteer Management
Event attendance
An example of a spiritual decision is...
Baptism
New Believer
Decision to Serve
Decision to give/tithe
All of the above
Contact Management and attributes are both used to track spiritual decisions in FellowshipOne.
True
False
What core report gives details on the efficiency of the first time visitor follow up process provided by the staff or ministry leaders?
M4010- Core Contact and Note Summary
P9400- Core People Records
M1211: Core Attendance Records
M1300: Core Attendance Totals Summary
How can you identify First Time Visitors at a church? (Check all that apply)
Engage them from the website
Use check-in throughout your campus
Use contact cards during worship service
Monitor the parking lot
Follow everyone you have never seen before
A process is a systematic series of actions directed to some end.
True
False
Consistency is not an important component when creating processes.
True
False
Three important characteristics of a good process are...
Sequential, simple, time-sensitve
Complex, random, relatable
Easy, peasy, pleasy
Simple, repeatable, random
The Process of a Process is a continuous cycle that includes the following steps: ________________, Document, Communicate, Implement, and Evaluate
Define
Dictate
Stipulate
Initiate
The first step in tracking activity attendance is to ...
Identify the activity
Assign participants
Check-in staff members
Report on event
Rename the activity
An activity must be built in FellowshipOne to use the check-in application.
True
False
Best for reporting on individual attendance
M1300- Core Attendance Totals Summary
M1211- Core Attendance Records
Best for reporting on attendance metrics
M1300- Core Attendance Totals Summary
M1211- Core Attendance Records
An individual's status should describe their __________________ with the church.
Relationship
Communication
Opinion
Position
It is not important to carefully define each status used by your church so that all staff members are applying it the same way.
True
False
Church membership is defined by the same criteria at every church
True
False
Before we can determine who our inactive members are, we must first understand what defines an active member of our church.
True
False
What report is the best for determining who is inactive in your church?
A6500: Core Inactive People
G1050: Core Giving Records
M1211: Core Attendance Records
A combination of all 3
The A6500- Core Inactive People report is able to simultaneously consider attendance, giving, assignments, contacts and notes when looking for inactive individuals.
True
False
To make the form, nature, content, future course, etc., of (something) different from what it is or from what it would be if left alone.
Change
Change Management
The process during which the changes of a system are implemented in a controlled manner by following a pre-defined framework.
Change
Change Management
A set of rules, permissions and views that define the behavior for groups
Search Category
Custom fields
Group Type
A combination of standard and custom fields that allow people to search for specific groups
Search Category
Custom fields
Group Type
Helpful if you need for people to search for groups using information outside of the standard fields of campus, marital status, gender or age
Search Category
Custom fields
Group Type
Since the group type governs permissions and rules, you will never need more than one type.
True
False
Custom fields are not required, as you can combine more than one or more standard fields.
True
False
Groups: "What step is Publish Groups?"
Step 4
Step 1
Step 3
Step 2
Groups: "What step is Create Group Type?"
Step 4
Step 1
Step 3
Step 2
Groups: What step is "Turn on Groups Features and Market Groups"?
Step 4
Step 1
Step 3
Step 2
Groups? What step is "Create Search Categories"?
Step 4
Step 1
Step 3
Step 2
If the prospect does not already have an InFellowship account, they must create one to join the gorup.
True
False
The concept of group mentors/coaches is called __________ in FellowshipOne
Prospects
Leaders
Span of Care
Member
Reasons for low utilization of FellowshipOne include:
Staff turnover and inconsistent training
No Champion Team
Lack of Process
Resistance to change
All of the above
Recurring costs, indirect costs, and personnel costs are all part of the _________ ___ ______________ for technology.
Cost of Ownership
Self-Service
Implementation
QR codes and NFC
The quality of correctness, completeness, wholeness, soundness and compliance with the intention of the creator s of the data.” This is the definition of
Data Integrity
Data Strategy
Data Compliance
Data Validation
It is not important to make sure that your church is using a central database to store information that can the be exported from reports.
True
False
The quality of reporting is only as good as the quality of data that is entered into FellowshipOne.
True
False
Step 1 in the Volunteer process is to create jobs for each volunteer position.
True
False
Each job needs to include the proper.....
Requirements
Confirmation Message
Assignment
Status
What report is used to check for bottlenecks in the Volunteer Pipeline?
M3820
A1500
P9400
L1000
The two main contribution entry methods used in the FellowshipOne system areby using the contributions application and by
Manual Entry
Photosynthesis
Telekenesis
Faxing
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