Missing or inadequate evaluation of contract terms
Only Customers registered in the CMD can be chosen in SAP as a shipping recipient
Credit Control team manual release of delivery blocks due to credit limit exceeded with supporting document and approval obtained according to authorization matrix
All returns must be verified & approved by the authorised personnel before acceptance
Contract Management team ensures Subject Matter Experts (SMEs) are consulted and approvals obtained as per approval matrix in IWI before entering into customer sales contract.
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