Wellbeing Coaching

Which is a trigger for Wellbeing Coaching?

Member is a caregiver

Member states they have a desire to have a healthier lifestyle

Member has received a new health diagnosis

Member is a new retiree

Member is experience social isolation

Member has recently suffered a loss

Member is considering moving or recently moved

All of the above

Healthy Lifestyle Goals are a trigger for coaching. Which of the following is NOT an example of a healthy lifestyle goal?

True or False: A Task will auto-generate when a WLC selects the " Referred to Coaching" box in the Medicare- Worklife Services form

True

False

True or False: Caregivers that are not Aetna Medicare members are eligible for the coaching program?

True

False

Which members should we avoid referring to the Wellbeing Coaching program? Select all that apply

Member states they are not interested

Member is being aggressive on the phone

Member has an obvious cognitive impairment or memory deficits

DSNP/CM members

Members presenting risk concerns (SI/HI/DV/ substance use)

Member is currently working with a Wellbeing Coach

One of the triggers for the Wellbeing Coaching program is "Other". Look at the list below and select all options that may qualify as an "other" trigger

Wanting to learn a new skill or hobby

Increasing sense of independence or personal productivity

Improving communication

Finding purpose in life

Member specifically asks for coaching but doesn't fit into one of the triggers

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