Monitoring Assesment
How many customers we have in env1 ?
STCPAy, INMA, BILAD
INMA, BILAD,BSF
STCPay, INMA, BILAD, BSF
STCPAY
RIYAD BANK, RAJHI, NCB
How many customers we have in env3 ?
STCPAY
BSF, SAIB, INMA, RAHJI, NCB, RIYAD BANK
INMA, BSF, BILAD
JAZEERA BANK
What is the first point of integration in 3d secure implementation in the datacenter ?
MADA
VISA
Issuer
Acquirer
What is the second point of integration in 3d secure implementation ?
Acquirer
VISA
Issuer
MADA
MasterCard
What are we monitoring in this dashbaord and is it alarming and needs to be reported?
CPU usage and it is not alarming
File system of web1 and it is very alarming
File system of app 1 and it is alarming
CPU usage of web1 and it is very alarming
File system of web1 and it is not alarming
What are we monitoring in this dashboard and is it alarming and needs to be reported ?
File System of all the webs and it is not alarming
CPU Usage of all the apps and web 6 is alarming but does not need to be reported as it is not yet 90 percent
CPU Usage of all the webs and web 6 is alarming but does not need to be reported as it is not yet 90 percent
The port status and everything is ok
What are we monitoring in this dashboard and is it alarming and needs to be reported ?
Al bilad 3d secure error count on web node 1, there is only 1 error so it is not alarming and should not be reported
STCPay 3d secure error count and it should be reported immediately as it should stay 0
Al bilad 3d secure error count and it is not 0 so it should be reported immedialty
Al bilad CMS error counts and it should not be reported as it is only 1 error for the full day
Report the issues encountered in the below dashboards
No issues in the dashbaord
Inma port status is down
Inma process status is down
BAB port status and process status is down
Inma port status and process status is down
What are we monitoring in this dashboard and is it alarming and needs to be reported ?
The traffic from visa and mada for the transaction processing and it is very alarming and needs to be reported
The traffic from visa and mada for the transaction processing and it is normal as we should always have traffic from visa and mada
The traffic from visa and mada but there is an issue that mada should not have traffic and it needs to be reported
The timeout with the issuer in our case stcpay
What are we monitoring in this dashboard and is it alarming and needs to be reported ?
The decline rate per acquirer and it is very high and needs to be reported
The decline rate per issuer and it is not high and no need to report anything
The approval rate of the issuer and it is alarming and needs to be reported as it should be 0
The decline rate of the issuer per network scheme and it is not alarming and it should not be reported
What are we monitoring in this dashboard and is it alarming and needs to be reported ?
The store and forward message for both the issuer and apex cms and it is not alarming as we dont have any timeouts since the SAF is empty
The SAF with visa and mada and it is alarming as it is 0 and it needs to be reported
The issuer decline rate in the market
The reversals in the market and it is alarming as it is 0 and it needs to be reported
What are the 4 errors that might occur during the run of CMS end of day process that is responsible about the generation of the embossing file that will be sent to the Bureau for printing ?
Did not complete cleanly, ORA, Invalid Expression, fatal error
Ora-,fatal error
Ora-, invalid expression, fatal error, ran with non zeros status
Did not complete cleanly, fatal error, not started cleanly , ran with non zeros status
Fatal error, did not complete cleanly
Ora-, invalid expression
What are we monitoring in this dashboard and is it alarming and needs to be reported ?
The apex mobile related services for provisioning. There is only 1 error so it is not alarming and should not be reported
Fraud calls and there is an error so it should be reported
The errors related to the card management system like create card and get embossing details. There is only 1 error so it is not alarming and should not be reported
3d secure transactions and there is only 1 error so it should not be reported
The errors related to the card management system like create card and get embossing details. There is only 1 error so it is alarming and it should be reported
What does provisioning a card means and what application is responsible about it ?
Physical card creation and the application is CMS
Digital card creation and the application is CMS
Adding a card to a wallet and the application is CMS
Adding a card to a wallet and the application is Apex Mobile
What are we monitoring in the below dashboard and is there any issue that needs to be reported ?
The provisioning traffic and it is not 0 so it should be reported
The provisioning traffic and it is not 0 so it should not be reported
The error count of the Apex mobile services. The count is high and needs to be reported
The traffic of visa and mada for the transaction , it is not 0 so it should not be reported
What is being reported in this dashboard ?
The number of errors in the 3d secure application
The number of transactions that came from visa base 2 file and failed to be matched
The number of errors from the log of the CMS
The number of transactions that are being declined by IST switch
Does the value in this dashboard needs to be reported immediately ?
The number is 0 so it needs to be reported immediatly
The number should be 0 so no issue are happening in the reconciliation
The number is not very high so it should not be reported
The number should be reported when it reaches 10
What are we monitoring in the below dashboards and is there any alarming issues that need to be reported ?
The apex mobile services and we have some errors but they are not increasing so they should not be reported
CMS services and the errors are alarming and needs to be reported
IST services and the decline rate is very high and need to be reported
3d secure traffic and the errors are not alarming and they dont need to be reported
What is the softpos ?
It is a mobile application that allows card provisioning
It is a mobile application that emulates an actual physical POS
It is a website for payment
It is a mobile game
List all the key players in the softpos echo system
Acquirer , sama, emcrey datacenter, momkn
Acquirer, sama, momkn
Acquirer, sama, emcrey datacenter
Momkn, emcrey data center
What is the 2 main steps in the softpos work flow ?
Terminal onboarding, customer registration and transaction processing
Terminal onbaording
Customer registration and transaction processing
On what device softpos can be downloaded
Android
Iphone
Android and Iphone
How many application is downloaded to start the softpos
1
2
4
0
To which entity the transaction is sent once done on softpos
Acquirer
Issuer
SAMA
VISA
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